Night Manager

5 days ago

Central Bogor West Java, Indonesia The Sahira Hotel Full time 3,000,000 - 6,000,000 per year

Gambaran Umum Pekerjaan

Kami dari The Sahira Hotel di Bogor, Jawa Barat mencari Night Manager yang berdedikasi untuk bergabung dengan tim kami. Sebagai Night Manager, Anda akan memainkan peran kunci dalam menjamin kelangsungan operasional hotel selama shift malam, memastikan tamu kami menikmati pengalaman menginap yang luar biasa.

Tanggung Jawab Utama

  1. Memimpin tim Front Office dan Layanan Tamu selama shift malam, memastikan staf melakukan tugas-tugas dengan efisien dan profesional.
  2. Memastikan bahwa semua prosedur keamanan dan keselamatan diikuti dengan ketat untuk melindungi properti dan tamu hotel.
  3. Menangani permintaan dan keluhan tamu secara cepat dan efektif, memberikan solusi yang memuaskan.
  4. Mengawasi check-in dan check-out tamu, memastikan proses berjalan lancar.
  5. Memonitor dan menanggapi panggilan darurat, mengambil tindakan yang sesuai.
  6. Memperbarui informasi dan catatan tamu, menjaga keakuratan data hotel.
  7. Membantu dalam tugas-tugas administratif sesuai kebutuhan, seperti membuat laporan dan mencatat kejadian penting.

Keterampilan, Kualifikasi, dan Pengalaman yang Dibutuhkan

  1. Memiliki setidaknya 3 tahun pengalaman sebagai Night Manager atau posisi senior dalam industri perhotelan.
  2. Mahir dalam manajemen staf, kemampuan kepemimpinan yang kuat, dan orientasi pada pelayanan pelanggan yang prima.
  3. Memiliki pengetahuan menyeluruh tentang prosedur operasional hotel, termasuk manajemen check-in/check-out, manajemen tamu, dan keamanan.
  4. Kemampuan berkomunikasi yang baik dalam Bahasa Indonesia dan Bahasa Inggris, baik secara lisan maupun tertulis.
  5. Berdedikasi, berjiwa kepemimpinan, dan mampu bekerja dengan tim maupun mandiri dalam lingkungan yang cepat berubah.
  6. Memiliki keterampilan pemecahan masalah yang baik dan kemampuan untuk mengambil keputusan di bawah tekanan.
  7. Mengerti sistem PowerPro menjadi nilai tambah.

Manfaat Utama

  1. Gaji kompetitif dan bonus kinerja
  2. Tunjangan kesehatan dan asuransi jiwa yang komprehensif
  3. Lingkungan kerja yang kolaboratif dan budaya perusahaan yang mendukung

Tentang The Sahira Hotel

The Sahira Hotel adalah hotel bintang 4 yang terletak di pusat Kota Bogor, Jawa Barat. Kami berkomitmen untuk memberikan pengalaman menginap yang luar biasa bagi setiap tamu kami. Didukung oleh tim yang berdedikasi dan profesional, kami bangga menjadi salah satu hotel terkemuka di Bogor. Kami menjunjung tinggi nilai-nilai integritas, keunggulan, dan inovasi dalam setiap aspek operasional kami.

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