Head of IT Business Transformation and PMO

6 days ago

Jakarta, Jakarta, Indonesia PT Apex Nusantara Indo Full time 15,000,000 - 25,000,000 per year


Responsibilities;

  • Lead concept, define scope, and execute on strategic and operational business transformation initiatives, ranging from corporate and operational strategy to process improvement.
  • Provide proactive and engaged leadership on key projects designed to increase revenue, reduce expenses, enhance business efficiency, and improve customer experience.
  • Be an effective change agent utilizing proper stakeholder analysis and change management techniques.
  • Understand and analyze various drivers impacting key metrics and outcomes and provide a fact-based recommendation to the stakeholders.
  • Provide senior leadership and functional unit management with updates on project status, key metrics, issues, and risks.
  • Be a liaison between business units on projects that have a multi-organization or business unit scope.
  • Facilitate team meetings and cross-functional workshops
  • Conduct analyses needed to prove or disprove the hypothesis driving project execution.
  • Proactively anticipate and work towards mitigating risks to project execution or stakeholder engagement.
  • Support others by providing real-time coaching on business transformation and process improvement methodologies and tools.
  • Work with all leaders in wireline business units, to provide effective leadership for the initiatives under analysis and execution.
  • Responsible for managing team members and organization development such as performance management, retention, and succession planning.

Requirements;

  • Min. Bachelors Degree, preferable from Information Technology major
  • Min. 10 years working experience.
  • Experience from a similar role, including project management and business analysis
  • Experience of the whole project life cycle, able to operate in the initial conceptual design stage, in the depths of system testing, and at each stage in between/ PMP Certification
  • Solid knowledge and strong competency of insurance especially for General insurance business such as Claim Process, Policy Processing, Customer Services, IT, and others.
  • Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and PowerPoint
  • Good problem solving with proactive mindset
  • Creativity and analytical thinking
  • Good communication and negotiation skills
  • Good leadership and strategic thinking skills
  • Fluent in English

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