Customer Experience Officer

2 weeks ago


Jakarta, Jakarta, Indonesia PT Inti Citra Agung (Optik Melawai) Full time 1,200 - 1,500 per year

Tanggung Jawab Utama

  1. Melaksanakan program customer experience (online maupun offline)
  2. Melakukan pengiriman email marketing, merekap hasil survei kepuasan pelanggan (Program online)
  3. Ikut terlibat dalam event bakti sosial, event, dll (Program offline)
  4. Berkolaborasi dengan tim internal lainnya

Keterampilan, Kualifikasi, dan Pengalaman yang Dibutuhkan

  1. Minimal lulusan S1 dari Ilmu Komunikasi, Marketing, dan PR
  2. Memiliki pengalaman minimal 1 tahun di bidang Customer experience, Marcomm, CRM, CLM, atau PR
  3. Memiliki kemampuan untuk reporting, presentasi, dan negosiasi
  4. Memiliki pemahaman yang baik tentang Ms. Office
  5. Mampu mengoperasikan MoEngage, Clevertap, Braze, dll

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