Customer Experience Officer

About This RoleJob purpose:This role is essential for ensuring smooth operations and an exceptional customer experience at the Training Center. Responsibilities include responding to customer requests, managing scheduling, and planning within the system, supporting communication during training device interruptions, and implementing local projects and...

About This RoleJob purpose:This role is essential for ensuring smooth operations and an exceptional customer experience at the Training Center. Responsibilities include responding to customer requests, managing scheduling, and planning within the system, supporting communication during training device interruptions, and implementing local projects and...

The role is responsible for leading and optimizing end-to-end home customer experience across all customer touchpoints, including teleservices and contact center operations. This position plays a strategic role in shaping customer journey excellence, improving service quality, and driving customer satisfaction and loyalty in the home/consumer segment.Key...

PT. Prudential Life Assurance IndonesiaPrudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an...

Here at Ailytics, we're building AI solutions to envision a safer world. By combining computer vision and predictive analytics, we enable organizations to proactively identify risks, optimize processes, and ultimately save lives. Our platforms are currently deployed all over the world, covering more than 300 million square metersAs a Customer Experience...

Responsibilities:- Lead the development and implementation of comprehensive Customer Lifetime Frameworks tailored to Luxehouze focusing on enhancing post-purchase engagement, repeat purchase rates, and client lifetime value.- Analyze customer segments and journey, such as low revisit rates and dependency on WhatsApp/Client Advisor interactions.- Create...

Role DescriptionThis is a full-time on-site role for a Customer Relation Officer located in Jakarta, Indonesia. The Customer Relation Officer will be responsible for identifying and developing new business opportunities. This includes conducting market research and analysis, formulating business plans, and implementing marketing strategies to attract new...

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our...

Role DescriptionThis is a full-time, on-site role for a Customer Care Agent, located in Jakarta, Indonesia. The Customer Care Officer will assist customers by addressing inquiries, resolving complaints, maintaining high levels of customer satisfaction, and providing support via multiple communication channels. The individual will also be responsible for...

This is a full-time on-site Customer Relations Officer role located in Jakarta Metropolitan Area. This position will be responsible for various day-to-day tasks such as developing marketing and sales strategies, conducting market research, providing excellent customer relations, and implementing marketing.Qualifications :Excellent communication...