Customer Experience Officer
2 weeks ago
Tanggung Jawab Utama
- Melaksanakan program customer experience (online maupun offline)
- Melakukan pengiriman email marketing, merekap hasil survei kepuasan pelanggan (Program online)
- Ikut terlibat dalam event bakti sosial, event, dll (Program offline)
- Berkolaborasi dengan tim internal lainnya
Keterampilan, Kualifikasi, dan Pengalaman yang Dibutuhkan
- Minimal lulusan S1 dari Ilmu Komunikasi, Marketing, dan PR
- Memiliki pengalaman minimal 1 tahun di bidang Customer experience, Marcomm, CRM, CLM, atau PR
- Memiliki kemampuan untuk reporting, presentasi, dan negosiasi
- Memiliki pemahaman yang baik tentang Ms. Office
- Mampu mengoperasikan MoEngage, Clevertap, Braze, dll
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Customer Service Officer
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Customer Experience Specialist
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