Product and Application Senior Engineer

4 days ago

Jakarta, Jakarta, Indonesia KSB Company Full time $50,000 - $70,000 per year

Product and Application Engineer is responsible for understanding customer needs and requirements, providing technical support, and customizing products to meet specific application demands. Work closely with sales and engineering teams also with the customers to ensure the successful integration and use of our products in various applications.

Responsibility

  • To perform the task timely as per customer request and organization needs.
  • Review completeness of received inquiry from sales or customer.
  • Analyse all technical documents received such as data sheet, specification, ITP, VDRL, P&ID.
  • Prepare technical selection which fulfilled customer needs, in line with company's product
  • Review & Analyse commercial documents received such as contract, terms of payment, etc.
  • Coordinate with all internal departments as required while prepare technical and commercial proposal.
  • Prepare on technical bid evaluation sheet, deviation list, technical clarification sheet and others technical documents as required.
  • Estimated all possible cost which can be arise as proposed technical proposal into calculation sheet. range.
  • Prepare and compile tenders documents for tender project type as needed.
  • Conducted negotiation to related parties as required.
  • Conduct customer visit (office and/ or site) to attend technical discussion/ site survey as needed.
  • Prepare documents transmittal for purchase order to order processing department.
  • Maintaining inquiry register document.
  • Maintaining PO register document.
  • Aware and/ or prepare Price list for internal, intercompany, customer and vendor.
  • Maintaining completeness of each project document record personally.
  • Conducted induction training or customer training as required.
  • Establish 5S (Sort, Set in Order, Shine, Standardize, Sustain) in daily working area.
  • Prepare REGO (Risk Evaluation and Group Offer) as needed.
  • Follow the QHSE (Quality, Health, Safety, Environment) procedure as well as all other directive/guidelines and department's KPI and control the implementation.
  • Ensure that all activities are carried out in line with the QHSE Policy and strategic objectives.
  • Ensure that all Hazards, Risks, Environmental aspects & impacts associated with work activities have been identified and implement action to eliminate or reduce it as low as possible.

Qualifications

  • Bachelor's degree in mechanical engineering, Industrial Engineering, or a related field.
  • Having a minimum 2-3 years experience in product application support or technical sales is a plus.
  • Strong technical knowledge of pump products will be an advantage.
  • Proficiency in tools such as SolidWorks, AutoCAD, Ansys, PipeFlow.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and interact with customers.
  • Detail-oriented with strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
  • Having a positive attitude, open-mindedness, high motivation, and a willingness to learn.
  • Fluent in English both oral and written.

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