Guest Experience Expert
4 days ago
POSITION SUMMARY
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
-
Guest Experience Expert
4 days ago
Surabaya, East Java, Indonesia Marriott International Full timeAdditional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationFairfield by Marriott Surabaya, Jalan Mayjend Sungkono No 178, Surabaya, Jawa Timur, Indonesia, 60225ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to...
-
Guest Service Agent
2 days ago
Surabaya, East Java, Indonesia Plataran Indonesia Full timeCompany DescriptionPlataran Indonesia is a homegrown hospitality group with a profound commitment to showcasing Indonesia's rich natural and cultural heritage. Known as "God's most favorite courtyard," Plataran offers boutique hotels, resorts, private cruises, dining experiences, and event venues located in Indonesia's iconic and exotic destinations. Guided...
-
Guest Service Agent
1 week ago
Surabaya, East Java, Indonesia Plataran Indonesia Full timeCompany DescriptionPlataran Indonesia is a homegrown hospitality group dedicated to showcasing the rich and diverse natural and cultural heritage of Indonesia. The name Plataran means 'God's most favourite courtyard,' reflecting our connection to and celebration of Indonesia's beauty and culture. Through luxury boutique hotels and resorts, private cruises,...
-
Kitchen Support Expert
2 days ago
Surabaya, East Java, Indonesia Marriott International Full timeAdditional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationJW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia, 60261ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYKitchen Support Experts play an important role in support of several hotel functions. These associates may...
-
Guest Service Agent
1 week ago
Surabaya, East Java, Indonesia Hotel Majapahit Surabaya Full timeGuest Service Agent (GSA) represents the main contact for the guest, your main responsibility is to warmly welcome guests to the hotel and assist them with any queries they have during their stay. You provide guests with an efficient and smooth check in and check out and ensure that all billing is complete and accurate. As a key member of Hotel's front...
-
Offshore Structue Expert
1 week ago
Surabaya, East Java, Indonesia PT Prosys Bangun Persada Full time $60,000 - $1,200,000 per yearrosys Bangun Persada is a leading Strategic Project Management and Project Management Consultant in Oil & Gas, Energy, Chemical, Industry (ECI) & Infrastructure, Financial Services, Telecommunication & Properties and is growing very fast in Engineering, Procurement & Construction (EPC) Services in Industrial Plant, Infrastructure and Oil & Gas Sector.We're...
-
Surabaya, East Java, Indonesia PT Bureau Veritas Indonesia Full time 36,000,000 - 42,000,000 per yearInfo Terbaru Lowongan Kerja Airport Electrical Expert Surabaya Surabaya Desember 2025 di Bureau Veritas. Selamat Siang buat pengunjung setia yang sedang berburu pekerjaan. Semoga tidak menyerah untuk mencari pekerjaan yang cocok dengan kualifikasi Anda. Memang kadangkala mencari pekerjaan yang pas sangatlah tidak mudah di tahun 2025 ini. Pada kesempatan ini...
-
Kitchen Support Expert
1 week ago
Surabaya, East Java, Indonesia Marriott International Full time 2,000,000 - 3,000,000 per yearAdditional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationJW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia, 60261ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementKitchen Support Experts play an important role in support of several hotel functions. These associates may work across...
-
Drainage Expert
1 week ago
Surabaya, East Java, Indonesia Bureau Veritas Group Full time 3,000,000 - 4,000,000 per yearRequirementsEducational BackgroundBachelor's degree (S1) in Civil Engineering from an accredited universityStrong foundation in hydraulics, hydrology, and drainage system designProfessional ExperienceMinimum 10 years of relevant experience in drainage engineering and related civil engineering projectsProven track record in designing and implementing drainage...
-
Drainage Expert
1 week ago
Surabaya, East Java, Indonesia Bureau Veritas Full time 80,000,000 - 1,696,000,000 per yearRequirementsEducational BackgroundBachelor's degree (S1) in Civil Engineeringfrom an accredited university- Strong foundation in hydraulics, hydrology, and drainage system designProfessional ExperienceMinimum 10 years of relevant experiencein drainage engineering and related civil engineering projects- Proven track record in designing and implementing...
