Junior Technical Support Engineer

6 days ago

Jakarta, Jakarta, Indonesia PT Whale Cloud Technology Indonesia Full time 15,000,000 - 30,000,000 per year

Job Descriptions:

  • Involves in the delivery of telecommunication software projects.
  • Responsible for technical support activities including System Configuration, Business operation, System Upgrading.
  • Provide 2nd or 3rd level technical support to existing and new customers.
  • Responsible for preparation, creation, and test execution for any testing phase of the project.
  • Liaison with external parties and vendors to support integration and troubleshooting.
  • Responsible for as assigned by the Project Manager.

Job Requirements:

  • Fluent in English , Mandarin Speaker will be a point plus.
  • Those who are currently completing their thesis or fresh graduates are welcome to apply.
  • Candidate must possess at least Bachelor's Degree in Information Technology/Computer Science, Electrical/Electronic or equivalent.
  • Having one of the technical skills such as database (MySQL, PL/SQL), Linux, Python, Shell script.
  • Having experience in telecommunication BSS projects is an added advantage.
  • Resourceful, good analytical and problem-solving skills with positive customer service attitude.
  • Self-motivated, teamwork and able to work independently.

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