guest experience
1 day ago
- Mengelola listing di Airbnb, , Agoda,
- Update harga, foto, kalender, dan deskripsi
- Memberikan tanggapan dan respond yang baik kepada tamu
- Membalas chat tamu secara cepat & profesional (Bahasa Inggris dasar diperlukan)
- Memberikan info check-in/check-out dan panduan yang jelas
- Menangani komplain tamu dan memberikan solusi cepat
- Menjaga rating & review tetap tinggi
- Memastikan unit siap sebelum tamu masuk
- Bertemu tamu bila perlu untuk serah-terima
- Koordinasi dengan housekeeping & teknisi
- Mengecek akses card, kunci, mailbox, dan perlengkapan lain
- Monitoring stok amenity & perlengkapan unit
- Melakukan pengecekan ringan: AC, air, lampu, wifi
- Membuat laporan singkat harian/weekly: occupancy & review
- Menjaga standar kebersihan & kualitas unit
-
Guest Experience Expert25165228
7 days ago
West Kalimantan, Indonesia Four Points by Sheraton Full time 4,000,000 - 12,000,000 per yearPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be...
-
Guest Experiement Manager
7 days ago
Cisarua, West Java, Indonesia Taman Safari Indonesia Full time $40,000 - $50,000 per yearDevelop and manage guest experience experiments, from concept to execution, to test new service models, technologies, or engagement strategies.Collaborate with cross-functional teams (marketing, operations, sales, fnb, etc.) to design experiments aligned with brand goals.Prototype new guest touchpoints (e.g., check-in processes, personalized services,...
-
Guest Experience Manager
1 week ago
Jakarta, Indonesia 25hours Hotels Full time**Company Description** paradise of paradoxes.** 25hours hotel jakarta the oddbird is a space that celebrates culture and lifestyle with nostalgia, authenticity, and genuine hospitality. It embodies poetic contrasts-the paradise of paradoxes. Nestled in the heart of the sudirman central business district (scbd) within district8, 25hours hotel jakarta the...
-
Guest Experience Expert
2 weeks ago
Jakarta, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**25029351 **Job Category**Rooms & Guest Services Operations **Location**The Hermitage a Tribute Portfolio Hotel Jakarta, Jalan Cilacap 1, Jakarta, Jakarta, Indonesia, 10310 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in...
-
Guest Experience Expert
14 hours ago
Jakarta, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**24211378 **Job Category**Rooms & Guest Services Operations **Location**The Mayflower Jakarta - Marriott Executive Apartments, Sudirman Plaza, Indofood Tower, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia, 12910 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t...
-
Guest Experience Expert
2 weeks ago
Jakarta, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**25096222 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Belitung Resort, Jalan Pantai Penarikan Dusun Timur Jaya, Sijuk Belitung, Sumatera Selatan, Indonesia, 33414 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...
-
Guest Experience Expert
5 days ago
Jakarta, Jakarta, Indonesia Marriott International Full time 120,000,000 - 240,000,000 per yearAdditional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationLe Meridien Jakarta, Jalan Jenderal Sudirman, Jakarta, Jakarta, Indonesia, 10220ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience...
-
Guest Experience Expert
3 days ago
Jakarta, Jakarta, Indonesia d-b172-40c0-8b86-3d95ab1bd6ba Full time 20,000,000 - 40,000,000 per yearAdditional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationJW Marriott Hotel Jakarta, Jalan DR Ide Anak Agung Gde Agung Kav E.1.2 No 1&2, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia, 12950VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth...
-
Guest Experience Specialist
7 days ago
Jakarta, Indonesia 25hours Hotels Full time**Company Description** COME AS YOU ARE AND SHOW WHAT YOU CAN** Towering over Jakarta’s prime SCBD district 8 Complex, 25hours Hotel The Oddbird is set to open soon as the first 25hours Hotel in Asia that offers a hybrid mix of both hotel accommodation and serviced apartments. Comprises with 210 hotel rooms and suites, also 135 fully furnished serviced...
-
Guest Experience Expert
2 weeks ago
Jakarta, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**25191147 **Job Category**Rooms & Guest Services Operations **Location**Le Meridien Jakarta, Jalan Jenderal Sudirman, Jakarta, Jakarta, Indonesia, 10220 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management ** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead,...