Relationship Manager

3 days ago

Bali, Indonesia John Hardy Full time

Company Description

Established in Bali in 1975, John Hardy is dedicated to the creation of ultimate beauty through artisan hand-crafted jewelry. Our master artisans honor original craft through the perfection of modern design, creating timeless one-of-a-kind pieces that are brilliantly alive.

John Hardy, an artist and visionary, visited Bali in the 1970s and was enchanted by the island's sublime beauty. He founded an authentic collective with local artisans and, to this day, we continue to operate a company deeply rooted in the essential values of community, artisanship and sustainability.

With a global team of more than 1,000 people, the company is headquartered in New York City
.

Role Description

Business Relation & Partners Management

  • Creating yearly initiatives plan and matrix for business relation activities that focus on the John Hardy Bali Experience
  • Execute plan according to budget plan approved.
  • Maintain and update Matrix Experiences and initiatives activities.
  • Identify key partners and plan for opportunistic collaboration in cross promotion or events.
  • Continuously maintain and develop relationships with the existing partner from Tourism Industry such as hotels and travel agencies.
  • Develop potential partners from Tourism and Corporations for promoting John Hardy Bali Experiences.
  • Educate partners with all experiences offered in John Hardy Bali by inviting them to experience firsthand.
  • Execute gathering for certain partners to ensure that partners are always up to date with the experiences offered.
  • Work closely with the Commercial team to understand what support is most needed.
  • Responsible for clear briefing and communicating rolled out initiatives to the commercial team involved.
  • Create monthly qualitative reports on the business relation initiatives.
  • Ensuring all administrative work and agreements are all up to date.
  • KPI is based on the increase of foot traffic and sales increase from business partner initiative

Activation / Events

  • Plan yearly events and activation activities.
  • Partner with Boutique Managers and Restaurant Manager to plan events to support brand exposure and sales revenue.
  • Lead the commercial team involved in executing planned events.

Qualifications

  • 5-10 years strong sales experience in Bali
  • Excellent relationship development and sales skills
  • Ability to work with a variety of different cultures with inputs from both local field and offices (Hong Kong) and head office (New York)
  • Excellent organizational skills and detail orientation.

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