Call Center Banking

Call Center Banking - Bahasa IndonesiaRequirements:• Minimum education: Diploma (D3), Bachelor's degree (S1) preferred• Fluent in English (spoken and written) will be point plus• Curriculum Vitae (CV) must include a recent photo• Excellent communication skills: clear, systematic, easy to understand, and with a pleasant/smiling voice• Neutral accent...

We're Hiring - Call Center Outbound/Telesurvey Penempatan : Yogyakarta (E-Commerce Industries)Tanggung Jawab Utama:Melakukan panggilan telepon keluar secara efisien dan efektif untuk mengumpulkan umpan balik, melakukan survei, atau menawarkan produk/layanan kepada pelangganRequirementsMinimum D3 & Ipk min 2,75Memiliki pengalaman di Outbound Contact Center...

Position Title: Call Center AgentLanguage: Vietnamese + English (B1), Must have fluency in both the languages.Nationality: Vietnam, NativeLocation: Yogyakarta, IndonesiaBasic salary: $709Housing allowance: $101Hours of Operations: 24x7 Rotational ShiftMust have : Valid passport of more than 18 monthsSalary Negotiable (will be based on CDD experience)CS...

CONTACT CENTER AGENT Penempatan: YOGYAKARTA Deskripsi Kerja:Memberikan informasi, menerima & menangani keluhan nasabah yang menghubungi ke layanan Contact Center Perusahaan melalui Email, Chat, Sosmed dan Inbound CallKualifikasi :• Berpengalaman sebagai Contact Center Agent (Livechat dan Inbound Call), diutamakan bidang perbankan• Bersedia bekerja...

Handling customer's complain and give information by Inbound call or digital (Live chat, email, sosmed)Make reports on customer complaints and follow-up actions to solve the problem.RequirementEducational Background Min D3 all literatureMust have at least 1 year of experience in a contact center teamActive and Good communication in EnglishWilling to work on...

Pengalaman Kerja minimal 1 hingga 3 tahun di bidang call center, help desk, customer service, atau bidang terkaitMemiliki kemampuan komunikasi yang baik dan mampu menyelesaikan masalah dengan efektifMenguasai software customer relationship management (CRM)Mampu melakukan panggilan telepon keluar (outbound call) dan membangun hubungan kuat dengan pelanggan

Kriteria :Priia atau Waniita dengan usia maksimal 35 tahun.Domisili di Daerah Istimewa Yogyakarta.Penempatan kerja di Kantor Area PT Pesonna Optima Jasa di Ringroad Utara, Maguwoharjo, Depok, Sleman, DI Yogyakarta.Pendidikan minimal D-3 semua jurusan dengan IPK minimal 3,00 (Skala 4,00).Memiliki pengalaman kerja minimal 2 (dua) tahun sebagai Staf Quality...

OverviewTeam Leader Online Transportation - Is a vital support role in Contact Center Industry as they will cooperate with other support functions such as QA and Trainer to implement project delivery, monitor team service quality and efficiency, and promote the achievement of KPI.ResponsibilitiesManage a team of customer service representatives, ensuring...

OverviewCustomer Succes SpecialistResponsibilitiesAnswering an Incoming Calls, Chats and Respond to Emails.Handle Customer Inquiries by Email and Social Media.Provide Customers about Product and Service Information.Identify and Escalate Priority Issues.Documenting All Call Information According to Standard Operating Procedures.Complete All Call Logs.Updating...

Deskripsi Pekerjaan :Menangani dan menyelesaikan keluhan atau permasalahan nasabah dengan cepat dan tepat melalui call dan chat.Kualifikasi :Berpenampilan rapi dan menarik Familiar with Digital Platforms, Socmed or Digital Banking Applications Digital banking experience is preferred Good communication, clear articulation Problem solving, good analytical...