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Commerce Operations Officer

17 minutes ago

Indonesia Lintasarta Full time
Description
  • Lead regular cadence meetings with Sales, Delivery, Collection, BRA, and Finance teams to ensure alignment and operational readiness.
  • Provide visibility on pipeline status and highlight required actions to keep progress on track.
  • Monitor major opportunities and ensure the pipeline remains clean, accurate, and up-to-date.
  • Validate opportunity hygiene and progression according to internal standards.
  • Drive teams to expedite critical stages: sales pipeline advancement, delivery execution, and contract management.
  • Work proactively to reduce bottlenecks so revenue can be recognized faster.
  • Track and follow up on contract status, ensuring timely renewals, extensions, or closure.
  • Identify risks related to expiring or stalled customer contracts and coordinate mitigation with relevant teams.
  • Ensure processes across revenue operations are executed consistently and efficiently.
  • Support continuous improvement efforts by identifying gaps and recommending enhancements.
Qualifications
  • Bachelor's degree in Business, Management, Finance, Information Systems, or related field.
  • 2–5 years of experience in Sales Operations, Revenue Operations, Commercial Operations, PMO, or similar roles.
  • Strong understanding of sales processes, delivery cycles, and contract management workflows.
  • Excellent coordination, stakeholder management, and communication skills.
  • Strong analytical mindset with the ability to interpret pipeline data and drive actions.
  • Ability to work cross-functionally and influence without authority.
  • High attention to detail and strong sense of ownership.