Live Streaming Operation

6 days ago

North Jakarta Jakarta, Indonesia Jet Commerce Full time 120,000 - 180,000 per year

Jet Commerce is a leading e-commerce ecosystem service company in emerging market countries in the Southeast Asia regions and Brazil. Providing all in services for brands to win emerging e-commerce markets. Jet Commerce assists brands and local sellers in growing their e-commerce businesses by providing end-to-end e-commerce solutions that prioritize the customer experience. In addition, Jet Commerce offers a variety of other services through its various business units, including Omnichannel System, Live Commerce, Warehousing and Fulfillment Service.

Jet Commerce currently operates in six Asian countries: Indonesia, Thailand, the Philippines, Vietnam, China, Malaysia, and many more to come.

Position: Live Streaming Operation Specialist

Responsibilities:

  • Handling live streaming operations across TikTok and e-commerce marketplaces (Shopee, Lazada, Tokopedia).
  • Ensure product selection, cart management, promo settings, and stock availability are accurate and aligned with campaign objectives.
  • Maintain and manage studio assets, including conducting routine equipment checks and adjustments before live sessions.
  • Conduct regular stock opname and coordination with stakeholders to track and reconcile inventory used in live commerce.
  • Brief and assist hosts, monitor live interactions, and provide real-time support to boost session engagement.
  • Identify frequently asked questions and operational issues, compiling insights to share with key accounts for improvement.
  • Maintain and analyze operational data, track performance, and support reporting needs.

Requirements:

  • Bachelor's degree in Communication, Business, Economics, or related fields.
  • Minimum 1 year of experience in live streaming operations, preferably with experience leading a team or project.
  • Strong asset management skills and experience in coordinating stock opname with stakeholders.
  • Excellent attention to detail and highly data-driven in daily operations.
  • Advanced proficiency in Google Sheets and Microsoft Excel for managing data and creating reports.
  • Strong communication and problem solving skills.
  • Willing to work in shifting schedules, including weekends or public holidays as needed.

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