IT Business Partner/Product Manager

5 days ago

West Jakarta Jakarta, Indonesia mGanik Group - PT Mganik Grup Mitra Indonesia Full time

We are looking for an
IT Business Partner (ITBP) / Product Manager
with a strong bias towards
operational efficiency, data integrity, and core enterprise systems
. This role sits at the heart of our
Healthcare Business Unit (Diabetes Clinics)
and
Shared Enterprise Platforms
, ensuring that critical systems run reliably, compliantly, and in alignment with business priorities.

You will own and orchestrate
mission-critical platforms
such as
Healthcare Information Systems (HIS)
and
ERP
, while acting as the strategic bridge between
business stakeholders and engineering teams
. This is a high-trust role where
precision, governance, and accountability
matter as much as delivery.

What You'll Be Responsible For

  • Own the
    stability, quality, and integration
    of mission-critical systems, including
    HIS and ERP
    , with a strong focus on
    data integrity, uptime, and regulatory compliance
    .
  • Ensure core platforms are fit-for-purpose, scalable, and aligned with the company's
    IT blueprint and operational priorities
    .
  • Act as the
    primary interface
    between Healthcare BU, Finance, HR, Marketing, and Business teams with
    Engineering and Technology
    .
  • Mediate priorities, manage expectations, and ensure alignment across stakeholders with competing objectives.
  • Translate diverse stakeholder needs (clinical workflows, finance, HR, marketing) into
    clear, structured Product Requirement Documents (PRDs)
    .
  • Ensure requirements are
    accurate, traceable, and governance-compliant
    , particularly for healthcare data and medical records.
  • Support the operation of
    Project Management tools
    , ensuring project tracking, milestones, and budgets are
    transparent, auditable, and well-controlled
    .
  • Provide reliable project and budget status reporting for leadership review.
  • Act as a key contributor to
    cross-unit governance initiatives
    , supporting the Head of ITBP in strategic execution and enterprise alignment.

Technology Portfolio You Will Manage

  • Healthcare Information System (HIS)
  • Enterprise Resource Planning (ERP)
  • Marketing Omnichannel Platforms
  • Website Builders / CMS
  • Project Management Tools
  • Help Desk / ITSM Tools

What We're Looking For

  • Minimum 3 years' experience
    in
    IT Business Partnering, Product Management, Business Analysis, or IT Consulting
    , ideally within
    Healthcare IT, ERP, or Enterprise Systems
    .
  • Solid understanding of
    clinical workflows
    , including
    patient journeys and medical record management
    .
  • Hands-on experience working with
    ERP systems
    (e.g. SAP, Oracle, ERPNext, or custom-built solutions) and
    cross-system data integration
    .
  • High integrity and attention to detail
    : Able to safeguard healthcare data and maintain compliance in highly regulated environments.
  • Strong business acumen
    : Skilled at analysing enterprise processes, identifying inefficiencies, and addressing operational bottlenecks.
  • Executive-level communication
    : Comfortable presenting
    mission-critical project updates
    to senior and C-level stakeholders with clarity and risk awareness.
  • Resilient under pressure
    : Capable of operating effectively in complex system landscapes with tight deadlines and organisation-wide impact.

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