Restaurant Outlet Manager

1 week ago

Jakarta, Jakarta, Indonesia MAMMA MIA GLOBAL Full time

MAMMA MIA GLOBAL sedang membuka lowongan untuk posisi Penuh waktu Restaurant Outlet Manager di Kamal Muara, Daerah Khusus Ibukota Jakarta. Lamar sekarang untuk menjadi bagian dari tim kami.

Persyaratan untuk peran ini:

  • Tersedia jam fleksibel
  • Diperlukan lebih dari 4 tahun pengalaman kerja yang relevan untuk posisi ini

LOWONGAN KERJA: OPERATIONS MANAGER

PT MAMMA MIA GLOBAL (Mamma Mia Tiramisu)

Penempatan: Batavia PIK – Jakarta Utara

Deskripsi Pekerjaan: Kami mencari Operations Manager yang berpengalaman di industri Food & Beverage (F&B) untuk mengawasi dan memastikan seluruh kegiatan operasional berjalan dengan efektif, efisien, dan sesuai standar brand Mamma Mia Tiramisu.

Tanggung Jawab:

  • Mengawasi dan memastikan kelancaran operasional harian di seluruh outlet.
  • Memastikan standar pelayanan, kebersihan, dan kualitas produk terjaga dengan baik.
  • Mengatur jadwal kerja, monitoring kinerja, dan kedisiplinan seluruh tim FOH & BOH.
  • Menganalisa laporan penjualan, inventory, dan cost control untuk memastikan target profit tercapai.
  • Menjadi penghubung antara manajemen dan tim operasional untuk koordinasi kegiatan, promosi, dan kebijakan baru.
  • Melakukan evaluasi dan pelatihan rutin untuk meningkatkan performa tim.
  • Menangani keluhan pelanggan secara profesional dan solutif.

Kualifikasi:

  • Minimal pendidikan S1 atau D3 di bidang Manajemen Perhotelan / F&B / Bisnis.
  • Pengalaman minimal 5 tahun di posisi Operations Manager atau Manager di industri F&B.
  • Memiliki leadership yang kuat, komunikatif, dan mampu bekerja di bawah tekanan.
  • Wajib fasih berbahasa Inggris (aktif) — baik lisan maupun tulisan.
  • Mampu bekerja dengan sistem dan memiliki pemahaman kuat terhadap SOP operasional restoran.
  • Bersedia bekerja full time dan ditempatkan di Batavia PIK – Jakarta Utara.

Benefit:

  • Gaji kompetitif sesuai pengalaman.
  • Tunjangan dan insentif menarik.
  • Lingkungan kerja profesional dengan peluang pengembangan karier.

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