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Analyst, Application Support

19 hours ago

Indonesia DBS Full time

Business Function

DBSI T&O is the backbone that supports the bank as the central of operations and technology. With the spirit of OneTeam and PRIDE Value, we serve Institutional Banking Operations and Consumer Banking Operations, manage Customer Centre and IT, provide Group Procurement and Corporate Real Estate, coordinate bank-wide Business Continuity Management program and framework, and deliver service quality for Digibank and IBG/GTS. Our Technology & Operations organization is a vital strategic partner to the business in providing competitive advantage that propels DBSI towards being the Best Bank for a Better World (#B3W).

Responsibility

  • Responsible for the succeeding of the project roll out that driven by business unit.
  • Ensure that all projects are delivered on-time, within scope and within budget.
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
  • Develop a detailed project plan to monitor and track progress.
  • Report and escalate to management as needed.
  • To liaise with group technology unit or third parties/vendors in order to delivering the requirement addressed by user.
  • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
  • Create and maintain comprehensive project documentation.
  • Manage the BAU operations and align to the business needs.

Requirements:

  • Windows Citrix knowledge and utilization
  • Basic Linux command parameter
  • Issue Investigation and analysis for flow process of applications in general
  • Project e2e process knowledge
  • BAU support experiences

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