Fluidcon Product Specialist

2 weeks ago

Jakarta, Jakarta, Indonesia PT Epiroc Southern Asia Full time 120,000,000 - 240,000,000 per year

We're looking for a Fluidcon Product Specialist to support our Aftermarket team with technical and commercial expertise.

Main Accountabilities

Sales Enablement

  1. Provide technical and commercial support to the Aftermarket team (Key Account Sales & PSSR) in selling Fluidcon products.
  2. Develop and deliver commercial tools tailored to customer proposal requirements.
  3. Conduct product presentations, application demonstrations, and act as a technical advisor for customers and internal teamsTracking Systems & Digitalization
  4. Implement digital-based systems to track product performance, lifecycle, and profitability.
  5. Utilize digital platforms for monitoring, reporting, and real-time market intelligence analysis.
  6. Standardize technical documents (BOM, Line Drawing, Service Form) to ensure easy access through PSD's digital systems.

Internal Capability Development

  1. Serve as a trainer and subject matter expert for technical and commercial training sessions for Sales, Service, and customers.
  2. Collaborate with Training Specialists & Operation Specialists to enhance the competencies of technicians and PSSR.
  3. Foster a growth mindset culture within the internal team through knowledge sharing, coaching, and competency evaluations. Support sales development by reviewing pricing strategies and profitability analysis for each agreement.

Internal Initiatives & Programs

  1. Drive cross-functional collaboration (Sales, Logistics, Inventory, Procurement, HR, SHEQ) to strengthen the execution of Fluidcon programs.
  2. Develop and implement internal initiatives to improve customer experience, including standardized service & parts contracts.
  3. Initiate innovation projects to enhance cost efficiency, service quality, and customer satisfaction.

Requirements

Educational Background :

  • Minimum Diploma (D3) in automotive, electric, Engineering or mechanical.

Experience :

  • Experience in Sales and Marketing will be advantage
  • More than 5 years experience for Fluidcon product line or similar both technical or marketing roles.
  • Familiar with MS office
  • Familiar with Installation, Maintenance & Troubleshooting should be an advantage.
  • Have strong customer service and analytical skills.
  • Good customer relationship
  • A strong growth mindset

Placement : Jakarta, Indonesia

Epiroc is a global productivity partner for mining and construction customers, and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around passionate employees supporting and collaborating with customers in around 150 countries. Learn more

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