IT & Operations Project Coordinator (Mandarin Speaker)

7 days ago

North Jakarta Jakarta, Indonesia PT. ZHC ALADIN INTERNATIONAL Full time 4,000,000 - 8,000,000 per year

IT & Operations Project Coordinator

Job Description:

  1. Act as the key liaison between departments to identify, compile, and analyze recurring issues or improvement needs in systems and operations.

  2. Lead and coordinate cross-departmental projects, especially those related to workflow optimization, system enhancement, or digital transformation.

  3. Gather detailed input from each department, compile problems systematically, and collaborate with internal/external parties to develop solutions or improvements.

  4. Propose and implement IT-based solutions that improve operational efficiency, while maintaining communication across stakeholders.

  5. Perform basic IT troubleshooting and coordinate with the technical team or vendors for more advanced issues.

  6. Support daily operations through administrative and coordination tasks, ensuring processes run smoothly and efficiently.

  7. Assist with light GA responsibilities, such as asset coordination, office supplies, and vendor communication, while maintaining focus on project and system matters.

  8. Prepare clear project documentation, reports, and updates for management review.

  9. Maintain and improve IT-related and operational policies in accordance with company standards.

  10. Monitor the execution of projects and evaluate their success or follow-up needs.

  11. Work closely with management to align operational improvements with strategic goals.

Requirements:

-Experience in project coordination or project management, especially in operational or IT-related initiatives.

-Strong understanding of IT systems and cross-departmental workflows.

-Analytical thinker with excellent problem-solving and documentation skills.

-Strong interpersonal skills, able to communicate effectively across different departments.

-Proficient in English& Mandarin (spoken and written).

-Able to handle multiple ongoing tasks/projects, work independently and within a team.

-Organized, detail-oriented, proactive, and trustworthy.

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