Customer Retention Specialist

PT. Central Mega Kencana (CMK), Indonesia's leading luxury jewellery group, is looking for a data-driven and process-orientedCRM Specialistto strengthen our customer relationship strategy and improve customer experience across all touchpoints. This role focuses on CRM operations, business processes, and cross-functional collaboration. Key...

KliknClean is looking for a skilled and data-drivenCRM Specialistto manage customer lifecycle engagement and improve retention across all channels. You will play a key role in planning, executing, and optimizing CRM strategies to drive user activation, engagement, loyalty, and revenue growth.Responsibilities:Plan, build, and execute CRM campaigns (push...

We are seeking aSenior CRM Specialistto join our Customer Excellence Division atPT Sinarmas Asset Management. This role will be responsible for developing and executing loyalty and reward strategies, managing CRM-based communication, and driving customer retention and engagement through data-driven insights.You will collaborate closely with cross-functional...

Company DescriptionHuanle Entertainment (Shanghai) Technology Co., Ltd., or Joy You in short, is a game developer and publisher that aims to bring joy to players worldwide. Established in 2009, we specialize in action genre, MMOs, and RPGs, and have developed many fantastic games, including Food vs. Mice, Arcade Game: Three Kingdoms, Dragon Nest, and...

The Growth Business team focuses on maximizing the lifetime value of our existing customers by focusing on engagement and retention; turning interactions with the app into moments of connection and habit. We're looking for a leader with entrepreneurial spirit, who brings creativity and users' empathy balancing it with analytical sharpness. In this pivotal...

Company DescriptionVPlus Education, a digital platform of PT. Victory International, is headquartered in Mega Kuningan, South Jakarta. Specializing in services and finance, VPlus Education aims to bring its innovative business approach to a broad audience. The organization encourages individuals to step beyond their comfort zones to grow personally and...

ResponsibilitiesManage and maintain the customer database in the CRM platform to ensure it remains segmented and up to date.Design and execute customer retention strategies (upselling, cross-selling, and reactivation campaigns).Implement email and WhatsApp marketing automation to nurture both new and existing customers.Analyze customer behavior such as...

Xendit provides payment infrastructure across Southeast Asia, with a focus on Indonesia, the Philippines and Malaysia. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform...

Company DescriptionVPlus Education is a digital platform associated with PT. Victory International, headquartered in Mega Kuningan, South Jakarta. Specializing in services and finance, we focus on introducing our business to the public. Our mission is to inspire individuals to step outside their comfort zones, embrace personal growth, and thrive as...

Xenditprovides payment infrastructure across Southeast Asia, with a focus on Indonesia, the Philippines and Malaysia. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform...