Regional Manager
21 hours ago
Key Responsibilities:
- Business & Performance Management
Review P&L, cinema/film performance, operational trends, and Guest feedback to drive forecasting, operating strategies, and continuous performance improvement. - Operations & Compliance Excellence
Ensure all assigned cinemas are efficiently managed, well-maintained, compliant with SOPs, service standards, audits, and operational controls, including utilities and OPEX optimization (COGS, wastage, pilferage, logistics). - People Leadership & Development
Lead and support Cinema Managers in achieving KPIs (Admissions, SPH, Strike Rate); coach, develop, and guide teams to enhance capability, productivity, and career progression. - Guest Experience Leadership
Safeguard and elevate guest experience across all sites by enforcing service standards and taking corrective actions based on GX insights. - Cross-Functional & Strategic Collaboration
Monitor marketing initiatives, provide structured feedback, act as a communication bridge between management and cinema teams, and support other areas as advisor when needed. - Senior Oversight & Role Modelling
Lead more sites, including complex locations, ensure manpower efficiency, manage disciplinary matters, and serve as a leadership role model for all Cinema Managers.
Qualifications
- Preferably holds a Bachelor's degree in Management, Business, Hospitality, or a related field
- 5–7 years' experience in retail, hospitality, F&B, or cinema operations.
- Strong financial and analytical capability.
- Proven leadership, people development, and decision-making skills.
- Willing to travel frequently within the Region.
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