IT Digital Product Owner

1 week ago

Jakarta, Jakarta, Indonesia PT. Dwidaya World Wide Full time 8,000,000 - 12,000,000 per year

Leads the strategy, planning, and execution of Dwidaya's digital platforms. Responsible for defining product vision, translating business requirements into actionable features, and ensuring on-time delivery through agile development practices.

Key Responsibilites :

Product Vision & Strategy

  • Develop and maintain a clear product roadmap aligned with corporate goals (Corporate Sales, Retail, Marketing, Finance, Operations).
  • Drive digital transformation initiatives supporting automation, omni-channel customer experience, and scalable business operations.

Requirements & Stakeholder Management

  • Lead requirement discovery sessions with business units and translate insights into user stories, UX flows, and acceptance criteria.
  • Serve as primary liaison between business, development teams, UI/UX, QA, and external vendors.

Execution & Delivery

  • Prioritize product backlog based on business value, feasibility, and technical dependencies.
  • Oversee sprint planning, daily stand-ups, reviews, and retrospectives.
  • Own end-to-end delivery including UAT, training, rollouts, and post-launch optimization.

Product Quality & Performance

  • Monitor product KPIs: adoption, SLAs, conversion, productivity, error rates.
  • Continuously improve features through A/B testing, analytics, customer feedback, and competitive benchmarking.

Technology & Integration

  • Work closely with IT Engineering on APIs and system integrations.
  • Ensure compliance with IT security, data governance, and regulatory requirements.

Requirements

Core Skills

  • Agile/Scrum methodology & backlog management
  • Requirements gathering & user story writing
  • Stakeholder communication & prioritization
  • Product roadmap planning & MVP scoping
  • Project management tools (Jira, Asana, Trello, etc)
  • UAT coordination and acceptance criteria validation
  • Maintaining & aligning business users & customer expectations
  • ROI-driven mindset & have strong expertise in creating & reviewing business plan

Competencies

  • Strong business acumen in travel/tourism
  • Decision-making under ambiguity
  • Cross-functional collaboration
  • Data-driven mindset (basic SQL or analytics tools)
  • Customer-centric thinking
  • Very proactive and high integrity
  • Strong documentation culture
  • Performing fast response in each communication within office hours and outside office hours (including weekend & public holiday)

General

  • Education background minimum S1
  • Minimum 4 years experience as IT Project Manager/IT Product Manager
  • Having Product Management certification is a plus point

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