Incident Manager

Key Responsibilities :Monitor IT systems proactively and respond to alerts or issues.Handle incident reports from Customer Service/Call Center within SLA.Escalate recurring or complex issues to Problem Management.Prepare incident reports, including real-time reporting for critical incidents.Document all incidents clearly and store them for reference and...

Security Engineer – Incident ResponseAbout the RoleAs a Security Engineer specializing in Incident Response, you will play a central role in defending DKatalis' systems, data, and platforms against evolving threats. You will collaborate closely with infrastructure, SRE, and engineering teams to detect, analyze, contain, and respond to security incidents...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Key Responsibilities:Lead and...

About the RoleWe are looking for an Technical Support Manager to oversee day-to-day operational activities, ensure service excellence, and lead a high-performing technical team. This role plays a key part in ensuring operational efficiency, managing technical incidents, and supporting continuous improvement across systems and productsKey...

Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in...

Job Description:Help design and implement the ERM framework aligned with company goals.Coordinate risk identification, assessment, and monitoring across departments.Maintain and update the risk register, heatmaps, and dashboards.Track mitigation plans and control improvements.Collaborate with teams like Internal Audit, Legal, IT, and Finance to evaluate...

Position: DPA ManagerLocation: IndonesiaIndustry: Maritime Logistics (Tug & Barge Operations)OverviewThe DPA Manager is responsible for ensuring the safe, efficient, and environmentally compliant operation of the companys transshipment fleet, including tugs and barges used in coal transport. This role acts as the primary shore-based liaison between vessel...

Job Description:Lead and manage the IT Service Management or Service Desk team to deliver consistent and high-quality IT servicesEnsure service performance meets agreed KPIs and SLAs and address gaps when targets are not achievedOwn and continuously improve core ITSM processes such as Incident Problem Change and Service Level ManagementWork closely with...

Positions:• Security Manager/Lead• Security OperatorResponsibilities:1) Security Manager/LeadManage the security operations team, coordinate tasks, and manage policiesLead security operations based on a solid undertanding of security architecture and security governance2) Security OperatorOperate security solutionsRespond to security monitoring...

Job Description – Head of IT SecurityThe Head of IT Security is responsible for leading the company's overall information security strategy, ensuring the protection of digital assets, and maintaining compliance with regulatory and industry standards. This role oversees security operations, incident response, risk management, application and cloud security,...