Business Support

7 days ago

Jakarta, Jakarta, Indonesia PT. Java Global Futures Full time

Ringkasan Peran

Memastikan seluruh aktivitas bisnis perusahaan berjalan lancar, terstruktur, dan efisien dengan memberikan dukungan operasional, administratif, dan koordinatif kepada unit bisnis utama (Marketing, Sales/Telemarketing, Trading, dan Compliance), guna mendukung pertumbuhan klien, volume transaksi, dan kepatuhan regulasi.

Tanggung Jawab

  • Menjadi penghubung utama antar unit bisnis: Marketing, Telemarketing/Sales, Trading/Dealing, serta Compliance & Operasional.
  • Memastikan kebutuhan operasional masing-masing unit bisnis terpenuhi secara tepat waktu.
  • Mendukung manajemen dalam menjalankan aktivitas bisnis harian agar berjalan efisien dan terkoordinasi.
  • Mengumpulkan, mengolah, dan menyusun laporan terkait:
  • Leads & client acquisition
  • Aktivitas Sales & Telemarketing
  • Aktivitas transaksi dan operasional klien
  • Mengidentifikasi hambatan operasional dan alur kerja yang tidak efisien.
  • Mengusulkan serta membantu implementasi perbaikan proses bisnis pendukung.
  • Menyusun, memperbarui, dan mendokumentasikan SOP operasional terkait aktivitas bisnis.
  • Membantu koordinasi antara unit bisnis dan tim Compliance.
  • Memastikan proses bisnis pendukung berjalan sesuai dengan regulasi BAPPEBTI dan kebijakan internal perusahaan.
  • Mendukung kebutuhan audit internal maupun eksternal.
  • Memberikan dukungan administrasi kepada manajemen terkait aktivitas bisnis.
  • Membantu koordinasi proyek internal non-IT.
  • Menjadi titik eskalasi untuk isu operasional lintas unit.

Persyaratan

  • Pendidikan minimal S1 (Manajemen, Administrasi Bisnis, atau bidang terkait).
  • Pengalaman kerja 5–8 tahun di bidang Business Support, Operasional, atau Business Coordination.
  • Memiliki pengalaman di industri Keuangan, Trading, atau Pialang Berjangka (nilai tambah besar).
  • Terbiasa bekerja lintas departemen dan menangani berbagai stakeholder.
  • Memiliki ketelitian tinggi, rapi, sistematis, dan detail-oriented.

Kualifikasi yang Diutamakan

  • Business coordination & komunikasi lintas fungsi
  • Reporting dan analisis data dasar
  • Penyusunan dan dokumentasi SOP
  • Problem solving dan issue handling
  • Manajemen waktu dan prioritas kerja
  • Microsoft Excel / Google Sheets (wajib)

Job Type: Full-time

Application Question(s):

  • Apakah pernah bekerja di industri trading, pialang berjangka

Experience:

  • Bisnis Support Manager: 6 years (Required)

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