Senior Associate – Strategy

6 days ago


Bandung, West Java, Indonesia PHINCON Full time 120,000,000 - 240,000,000 per year

Contract-Based

Full WFO - Bandung

Fashion Industry

Requirements

  • 3–5 years of experience in e-commerce, operations excellence, business process management, or consulting, with proficiency in ERP/inventory tools and Seller Centers.
  • Working knowledge of accounting flows, including COGS, accruals, AR/AP basics, and their reflection in marketplace P&Ls.
  • Strong project management skills with the ability to translate strategy into SOPs, trackers, and timely delivery.
  • Experience with live-commerce operations and marketplace campaign mechanics is a plus.
  • Proficiency in Seller Center operations, including listings, promotions, policy and penalty handling, and creator/campaign coordination.

Responsibilities

  • Serve as a key partner to the Director to translate strategy into results, designing and rolling out cross-brand programs that cover processes, systems, and analytics.
  • Improve handoff from manufacturing to inventory, content, live-commerce, and after-sales, ensuring compliance with evolving marketplace rules.
  • Lead program delivery by defining scope, timelines, and KPIs for cross-functional projects, such as launch playbooks for new brands, inbound QC improvements, returns reduction, and SLA upgrades.
  • Map current and future processes, standardize SOPs, and enhance ERP and inventory flows, including SKU creation, GRN, stock synchronization, pick/pack/ship, and RTV.
  • Maintain marketplace operations and compliance, monitoring Shopee, Tokopedia, and TikTok platforms to prevent penalties and adapt to policy changes.
  • Collaborate with finance teams on data and accounting touchpoints, providing weekly P&L snapshots per brand, margin bridges, accruals hygiene, and insights on GMV, fees, logistics, marketing, and returns.
  • Develop automation solutions such as templates, dashboards, and scripts to reduce manual work across brands, including briefing, listings, pricing, and promotional calendars.


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