Health Representative Manager Jkn

1 week ago

Jakarta, Indonesia Pfizer Full time

**Role Summary**
The Pfizer Health Representative, Manager will be the leading a team of Health Representatives in the assigned region and being part of central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time.

Health Representative’s Manager role also will be providing sales leadership among his/her team in achieving Company Objectives. This role also supporting the team in introduction of a new & promoted medicines and innovative digital service that will help elevate Health Care Professionals’ patient care. The role is consultative; spanning Pfizer’s entire resource and product portfolio for their customer base and one that will result in long standing and truly valued relationships with customers. The Heath Representative, Manager will draw on healthcare knowledge and understanding of the health and pharmaceutical industry, as well as Pfizer and the product portfolio, so that customers achieve the solutions they need.

The Health Representative, Manager should be proficient at planning and executing an effective relationship strategy and building/ maintaining effective, long-term business relationships at the senior executive level with key decision makers and influencers. The Health Representative, Manager identifies and prioritises Pfizer opportunities through understanding customers’ business and strategic imperatives. The Health Representative, Manager is responsible for developing and executing an effective account plan for each account and is part of the Integrated Account Team (IAT). The Health Representative, Manager also play important roles in collaborating with cross functional team / SME in Pfizer in order to meet customer needs.

The Health Representative, Manager is responsible for leading his/her team to meet their customers need with their designated portfolio within a defined geographical territory that includes both metro and regional areas.

**Role Responsibility**:

- Leading the Health Representatives in d riving identified customers to the digital service offerings, opening a world of trusted materials and support that can be tailored to their needs and those of their patients. Ensuring customers gain best value from the services, in conjunction with the Pfizer Virtual Health Representative team who are on hand providing virtual support.
- Coaching the Health Representatives in capabilities & competencies development in achieving individual / Team Objectives
- L eading relationships with Health Care Professionals travelling across metro and rural locations as well as providing support virtually.
- G aining deep understanding of Health Care Professional needs, sharing expert product advice, tailoring data, delivering promotional activities, aligning the customer lifecycle with that of the Pfizer portfolio and connecting them to relevant internal Pfizer people whenever they need it.
- Provide objective and scientifically sound medical information regarding Pfizer's product portfolio and the diseases states treated. Incorporating the use of educational programs, outcome and other tools which identify the greatest opportunities for improving patient care.
- S eeking and developing awareness of external market conditions to drive exceptional customer support and insights, connecting customer discussions with external trends and internal developments within Pfizer.
- Leading the Health Representatives in establishing a strong working relationship with the Pfizer VHSS, KAM and SME Teams and sharing insights from customers to make our digital service offering even better.
- Managing and achieving annual target s and ensuring adherence to Compliance, Legal, Medical and Regulatory requirements.
- Ensure relevant inline medicines prescribed by HCP’s have CFC commercial support
- Share relevant brand and therapy area updateswith HCP’s
- Ability to convey relevant messages acrossmultiple medicines and therapy areas
- Strong customer relationship focus, establishingtrusting relationships, quick to navigate complexhospital stakeholder environment, experts insecondary care environment and or Primary Care
- Has a thorough understanding of the environmentand challenges of their key HCPsand acts tocome back to the business so we can findsolutions to their needs in managing ourpatientsand identify opportunities
- Strong capabilities in leveraging virtual/digitalchannelswith at least 50% of interactions tobevirtual
- Single point of contact forrelevant Pfizer medicines for their accounts
- Able to understand howproducts across the businessinterplay with each other
- Ability to have aproductPOAchange based onneeds of customer and theirpatients
- Ensures a customer centric - comprehensive approach tothe way HCP’s treat their patients with allPfizer brands that are relevant to the customer

**Customer Engagement**:

- Leads, coordinates, and manages the long term, consultative,

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