Operations Executive
1 week ago
**Overview of the role**:
To handle hotel and supplier queries and other demands received by the Operations Team. To ensure that FIT bookings are converted to closed sales in compliance with set service levels, business targets and standard operational procedures.
**Key Responsibilities**:
Managing hotel reservations through our B2B system, this includes but not limited to:
- Confirm bookings from allotment and free sale.
- Clear pending bookings.
- Clear on request bookings.
- Close cancelled bookings.
- Provide alternative accommodation for denied bookings.
- Respond to urgent matters reported by travel agents and suppliers.
- Resolve reservation issues timely and effectively to ensure losses are kept to the minimum
- Liaise with internal departments to resolve customer issues with maximum efficiency.
- Identify and solve system errors and limitations, report to Supervisor and I.T.
- Retain and convert business via providing an upmost level of customer service.
- Attend to post travel issues and ensure it’s solved within the timeline given.
- Other administrative and operational duties assigned by superior.
**Key Competencies**:
- Customer Focus
- Problem solving
- Interpersonal skills
- Communication skill
- Team work
- Planning and organizing skills
**Qualifications and Experience**:
- Experience in an online B2B travel company at least 1 - 2 years (preferred).
- Experience in hotel reservation/front desk and fresh graduate from tourism vocational school / computer science are welcomed to apply.
- Must be able to cope working with multiple online systems
- Meticulous and detailed oriented
- Good communication skill
- Required to communicate in English, both writing and speaking
- Knowledge of Microsoft office program (Outlook, Word, Excel,One Drive)
- Willing to work on weekend/public holiday and on shift rotation within 8am -5pm / 2pm - 11pm / 11pm - 8am (total 5 days’ work)
**Salary**: Rp6,000,000 - Rp8,000,000 per month
**Experience**:
- Reservation / Travel Consultant: 2 years (required)
**Language**:
- English (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)
-
Executive Director
4 days ago
Jakarta, Jakarta, Indonesia Page Executive Full timeAs a key member of our leadership team, your primary responsibilities will include:Developing and executing strategies to drive business growth and improve operational efficiencyMentoring and coaching team members to enhance their skills and expertiseMonitoring industry trends to stay ahead in the marketEstablishing strong relationships with clients and...
-
Financial Operations Director
1 week ago
Jakarta, Jakarta, Indonesia BTI Executive Search Full timeBTI Executive Search is seeking an accomplished Financial Operations Director to lead our client's financial operations, drive process automation, and ensure robust internal controls. This role is instrumental in managing budgets, forecasting, and financial strategies to support organizational growth and sustainability.Key Responsibilities:Develop and...
-
Chief Executive Officer
1 week ago
Jakarta, Indonesia Page Executive Full timeHighly involved in business expansion - Excellent opportunities for career growth **About Our Client**: As a cornerstone of Indonesia's business landscape, our client stands at the forefront of innovation and excellence. With a proud legacy of delivering top-tier products to discerning consumers, our client is now seeking a visionary leader to spearhead...
-
Senior Finance Executive
1 week ago
Jakarta, Jakarta, Indonesia BTI Executive Search Full timeWe are seeking a seasoned Senior Finance Executive to drive business growth through informed financial decision-making. This role will oversee financial operations, develop and implement financial strategies, and ensure seamless integration of financial systems.Key Responsibilities:Inform business strategy through financial analysis.Analyze market trends and...
-
Operation Executive
1 week ago
Jakarta, Indonesia Coalindo Cahaya Sukses Full timeJob Responsibilities: 1) Mainly assist in Indonesia’s domestic trade operation and execution. 2) Responds to contract negotiation, documents review, execution follow-up etc. 3) Able to follow up the operation of every shipment and ad-hoc with good quality. Job Requirements: 1) Proficiency in Bahasa Indonesia and English 2) Work in Jakarta, Indonesia 3)...
-
Business Development Executive
3 weeks ago
Jakarta, Indonesia Richdale International Executive Search Full time**Business Development Executive** We are looking for Business Development Executive for Corporates to sign up accounts in our newly founded platform for internship/job opportunities. This opportunity will be open for someone fresh in the business who is motivated to break down doors to get the brand known, and acquire new sign-ups with your awesome people...
-
Head of People Operations
1 day ago
Jakarta, Jakarta, Indonesia Page Executive Full timeAbout Page Executive">We are a prominent player in the retail industry, with a workforce of over 1000 dedicated professionals. Specialising in the production and distribution of a vast range of high-quality products, we continue to push the boundaries of innovation and excellence.Job Description:As a seasoned expert in human resources, your main...
-
Vp Operation
4 weeks ago
Jakarta, Indonesia Page Executive Full timeProgressive working environment - Business expansion **About Our Client**: Our client is a leading F&B business, boasting a significant turnover and excellent track record in Indonesia from both a business and human capital perspective. With a remarkable market share locally, the organisation is still looking to implement an exceptional growth plan and...
-
Executive Director of Operational Excellence
6 days ago
Jakarta, Jakarta, Indonesia Luminare Consulting Full timeExecutive Director of Operational ExcellenceAbout the opportunityLuminare Consulting seeks a seasoned executive to lead operational excellence efforts.The successful candidate will be responsible for driving process improvements and ensuring efficient execution of daily operations.Develop and implement operational strategies to improve efficiency and...
-
Event Operations Executive
3 weeks ago
Jakarta, Indonesia tiket.com Full timeWe think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. That is exactly what we are tackling as t-fam! Making sure that our 50+ million users have the best experience in crafting their own adventure. The Event Operations Executive is a key role responsible for ensuring the seamless execution of...
-
Regional Operations Manager
3 days ago
Jakarta, Jakarta, Indonesia Page Executive Full timeJob DescriptionWe are looking for a highly seasoned candidate to join our growing business in Indonesia. Your primary responsibilities will include:Providing monthly reports to key stakeholders in both the local and global teams.Identifying, developing, and leading corporate business development and partnerships with both local conglomerates and...
-
Id - Operations Executive
4 weeks ago
Jakarta, Indonesia Eezee Full time**Job Overview** You will play an important part in ensuring that day-to-day operations run efficiently while upholding the highest standards set by Eezee. **Job Interactions & Interface**: This role interacts with internal staff: CS team members, Logistics Team members, cross department. Externally this role interacts with: Sellers, buyers, enterprise...
-
Operations Executive
3 weeks ago
Jakarta, Indonesia ALVIGOR SDN BHD Full time**Job Title**: Operations Executive **Location**: Remote **Job Summary**: **Key Responsibilities**: 1. **Project and Task Management**: - Oversee project lifecycles, ensuring all tasks are completed efficiently and on time. - Coordinate logistics, training materials, procurement, and reporting processes. 2. **Data Management and Analytics**: - Collect,...
-
Country Director Indonesia
4 weeks ago
Jakarta, Indonesia Page Executive Full timeNewly launched business. - Reporting to founder directly. **About Our Client**: With international borders opening up, and trading activity has increases, our client, a **logistic-tech** company is looking to expand their business to Indonesia. As such, they are looking to hire the first **Country Director to spearhead its launch in Indonesia.** With...
-
Head of Business Development
3 days ago
Jakarta, Jakarta, Indonesia Page Executive Full timeJob OverviewWelcome to Page Executive, a pioneering innovation platform driving growth and transformation in the startup ecosystem. As a seasoned professional with a passion for creating positive change, we invite you to join our team as a Vice President / Director. Reporting to the regional team, you will be responsible for managing operations in Indonesia...
-
Operation Manager
1 week ago
Jakarta, Indonesia Richdale International Executive Search Full time**Job Summary**: The Operations Manager will oversee the daily operations of the garment factory, ensuring efficient production processes and quality control. This role requires strong leadership skills, a deep understanding of garment manufacturing, and the ability to manage and optimize production workflows. **Key Responsibilities**: - Oversee and manage...
-
Operation Executive
1 week ago
Jakarta, Indonesia PT Cahaya Ekspress Logistik Full timeHalo jobseekers Kami PT Cahaya Ekspress Logistik Perusahaan Start-up di bidang logistik yang sedang membuka lowongan untuk posisi Operation Executive Job Requirement: - Min tamatan SMA/Sederajat - Kemampuan komunikasi yang baik - Mampu bekerja dengan target yang ditentukan perusahaan - Terbiasa menggunakan Microsoft Word & Excel - Mampu bekerja secara...
-
Asia Business Operations
4 weeks ago
Jakarta, Indonesia Gas Power Lean & Business Operations Full time**Job Description Summary**: Coach, drive and manage Lean behaviors, principles, and tools by partnering with Operating Leaders in business management roles (e.g. GM General manager of Business Unit, or Executive Lead of a Function). Drive cultural transformation resulting in step-change in operational business metrics. May also be roles that are part of...
-
Project Operation Executive
4 weeks ago
Jakarta, Indonesia PeopleScope (Asia) Full timeProject Operation Executive **Project Operation Executive** is responsible for overseeing and coordinating the operational aspects of projects to ensure their successful execution. The role often involves collaboration across teams, clients, managing timelines and ensuring the project aligns with the project scope. **Responsibilities** - Collaborate with...
-
Vp Geothermal
7 days ago
Jakarta, Indonesia Page Executive Full timeStrategic leadership role in a highly regulated power company - Plays vital role in the development of Indonesia's renewable energy **About Our Client**: Our client is an international group of companies with headquarters based in Jakarta, Indonesia with interests in various sectors, including energy, natural resources, and finance. The power business...