Senior Business Process Analyst

7 days ago


Jakarta, Indonesia PT Bank Mandiri (Persero) Tbk. Full time

Drive business process improvement initiatives through strong coordination with related stakeholders / Subject Matter Experts

Capability to derive data from various sources to identify potential cost/benefit of an initiative

Understand business process, gather requirements to design new business process flow/framework, to transform business to achieve higher revenue and performance

Translate business requirements into BRD/Functional spec & other relevant documentations

Oversee the Functional/ Business Verification during User Acceptance Test & implementation review. Identify issue that could compromise the effectiveness of new process and work with related teams to solve it

Provide requirement clarification to developers, testers & related project team members

Able to perform well under pressure and handle multiple streams of assignments effectively
Have at least Bachelor Degree from reputable university

At least 6-8 years of work experience in business analyst or process improvement roles, preferably with exposure to Corporate/Commercial Banking

Possession of project management knowledge and IT related skillsets is an advantage

Maximum age limit of 40 years old

Ability to think outside the box on any business problems statements; with analytical mind and inclination for problem-solving, proficiency with numbers, and finding patterns

Ability to break down complex problems, come up with “Practical” solution and easily monitoring outcomes

Excellent communication and ability to work, manage & negotiate with cross functional units (Business, IT, Ops, etc.)

Flexibility & eagerness to learn new things

Able to write & speak fluently in English as well as Bahasa

Knowledge of banking, digital payment & financial technology industry is preferred

**Good-to-have Qualifications**:
Certification in Lean/ Six Sigma / reputable Project Management standards

Masters Degree from reputable university



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