Community Manager

2 weeks ago


Jakarta, Indonesia TikTok Full time

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

We're looking for an experienced community manager to work with our Product Management, Tools, Interactive Engineering, Multimedia Design and Marketing teams to build and grow a robust global community of creative technologists, designers and developers who use our AR creation tools and SDKs to create user-generated features and experiences for TikTok video creators.

As the APAC community manager for TikTok's AR ecosystem, you'll lead the recruitment, relationship management and operational programs to attract, support, educate and grow our global AR designer and developer ecosystem in the Asia-Pacific region. On the outbound side, you'll collaborate with our Content Programming and Marketing teams to incubate and scale a community of creative technologists who are developing innovative AR features and experiences for TikTok. On the inbound side, you'll work with our Product Management, Tools and Interactive Engineering teams to ensure our AR creation tools and resources meet the needs of TikTok's designer and developer community.

The Effect House team serves to build and foster a global community of developers who help create user-generated features and augmented reality (AR) experiences for TikTok. This team works to attract, support, educate and grow this ever-evolving AR ecosystem of developers. By managing community relations, executing events and challenges, and developing best practices, this team focuses on creating a safe, welcoming, professional and productive space to share their work, ask for help, and connect with fellow developers.

Through various operational initiatives, the Effect House team supports this global community to express their creativity through AR, increase the reach of their work, and monetize in a growing AR industry and ultimately make it easy to create, publish and share high-quality effects for TikTok users.

**Responsibilities**:

- Source, onboard and support a global ecosystem of designers and developers to build innovative AR features and experiences for TikTok
- Develop strategies and programs to grow and scale the community and drive adoption of TikTok's AR platform, including high-impact virtual and in-person events (e.g., workshops, livestreams, tutorials, meetups)
- Provide technical and creative support and relationship management to designers and developers to drive long-term retention
- Educate and upskill the community of TikTok AR designers and developers, including assisting with the production of learning resources, technical content and best practices
- Gather feedback and insights from the designer and developer community to feed into the TikTok AR platform roadmap
- Evangelize TikTok's AR platform within the creative community to drive awareness
- Serve as a voice for the designer and developer community within TikTok

**Qualifications**:
**Minimum qualifications**:
**Minimum qualifications**:

- 4+ years of experience building and managing creator/developer communities or partnerships
- BS/BA in a relevant field, or equivalent experience
- Self-starter who can manage multiple projects in a fast-paced, dynamic environment and deliver results with limited supervision
- Passionate about TikTok and the latest AR technologies

**Preferred qualifications**:

- Experience with creation/design tools (e.g., Adobe, Figma), 3D game engines or modeling/animation software (e.g., Unity, Unreal, Maya), and AR/VR platforms
- Experience working on a global product with international partners in different time zones

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.


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