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Account Support/customer Services
2 weeks ago
**Location**:
- Jakarta
Jakarta**Work Type**:
- Full Time- Has at least 2 years experience in customer sup
- Good communication in English is a must
- Has experience to maintaining existing and new customer
- PERSOLKELLY Indonesia is currently assisting one of our clients in
- **IT Consultant industry** in finding great talent as
- **Account Support/Customer Services** with the requirement as follows:
Working location:
- **Central Jakarta**
**Resposibilities**:
Identify customer needs and help customers use specific features
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints
- Follow up with customers to ensure their technical issues are resolved
- Managing contract renewal
- Monitoring PM schedule
**Requirements**:
Has at least 2 years experience in customer support
- Good communication in English is a must**Reference Number**:
- 549621**Contact Details**:
**Profession**:
- Customer Service > Customer Service Representative**Company**:
- PERSOLKELLY Indonesia
