Housekeeping Assistant Manager
2 weeks ago
Summary
- Prepares and controls requisitions, usage of chemicals and supplies.
- Ensures that all Housekeeping equipment are properly used, well maintained and stored properly.
- Prepares monthly activity reports.
- Checks all VIP / long stay rooms prior to check in and in-house.
- Checks all VIP functions and maintained presence.
- Conducts regular inspections of guest rooms and public areas ensuring standards of cleanliness is maintained at all times.
- Conducts inventory of equipment, linen, chinaware, and glassware and reports to Executive Housekeeper.
- Coordinates and maintains machine maintenance reports and records.
- Advises Executive Housekeeper on the conditions of guest rooms and hotel area to ensure appropriate and consistent maintenance.
- Handles all complaints pertaining to Housekeeping service.
- Ensures Executive Housekeeper is kept fully aware of all feedback from either the guests or other departments.
- Coordinates closely with F & B to ensure that the Mini Bar system and all employees follow closely with the Policy & Procedures of updating consumption and replenishment.
- Works closely with the laundry to ensure that hotel linen are processed according to Park Hyatt Jakarta’s standards.
- Conducts daily briefing and attend meetings.
- To keep track on periodic work schedules, staff annual leave, overtime, contracts and contractors’ schedules.
- Coordinates closely with florist for the delivery and standard of flowers set-up for guest rooms and public area.
- To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required, in order to meet business demands and guest service needs.
**Qualifications**:
- Indonesian Nationality with a degree in Hospitality or Business Management
- Has minimum 2 (Two) years experience in a similar position in 5 (five) stars International Hotel Chain
- Previous pre-opening experience in Luxury Hotel or international experience are advantages
- Strong in leadership and business acumen
- Excellent English communication skills, strong guest service mindset and people management & development skills
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