Collection Staff

2 weeks ago

Jakarta, Indonesia Mekari (PT. Mid Solusi Nusantara) Full time

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are eager to grow and create their #BiggestImpact.

**Job Summary**:
**Key Responsibilities**:
The Collection Staff will work closely with other teams within the organization, such as Business Development, Account Manager and operations, to ensure that all maximum payment bills can be returned to the company.
- Implementing effective debt recovery strategies to maximize collections and minimize bad debts. This may involve analyzing data, identifying patterns, and creating action plans to improve the collection process
- Monitoring the performance of collection, tracking key performance indicators (KPIs), and implementing performance improvement measures when necessary
- Conducting professional and respectful communication with borrowers to negotiate repayment plans, settlement offers, or resolve disputes.
- Engaging in negotiations with customers or clients to reach mutually agreeable repayment plans or settlements.
- Identifying and assessing potential risks related to outstanding debts, and collaborating with other departments (e.g., credit risk management) to mitigate risks effectively.

**Qualifications**:

- Minimum 3 years proven of experience as a Collection, preferably in B2B & B2C would be an added advantage.
- Positive attitude, eager to learn and self-motivated
- Excellent negotiation skills
- Proficiency in MS Office tools and databases
- Excellent oral and written communication skills
- Familiarity with collection laws and policies
- Ability to undertake administrative duties

**What You Will Get**:
1. Competitive salary + daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary + flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours and remote work culture with free co-working space services.
6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Strategic office location, accessible by MRT.
9. Friendly and dynamic work environment.
10. Opportunity to take part in growing Indonesia's no. 1 SaaS company

Don't forget to check our Recruitment FAQ at **bit.ly/RecruitmentFAQ-Mekari** [ENG] or **bit.ly/RekrutmenMekari-FAQ** [INA] to find the answers to commonly-asked questions regarding our recruitment process.

We wish you the best. Hope to see you around soon

  • Staff Collection

    3 weeks ago

    Jakarta, Indonesia PT. Technology Karya Mandiri Full time

    **Tugas Staff Collection** 1. Identifikasi dan Analisis Data Nasabah 2. Pelacakan Pembayaran Tagihan 3. Membuat Surat Peringatan 4. Negosiasi Pembayaran 5. Pencatatan dan Pelaporan **Kualifikasi** 1. Skill Komunikasi 2. Manajemen Emosi 3. Negosiasi 4. Kreativitas dan Strategi Penagihan Jenis Pekerjaan: Penuh Waktu Tanggal Mulai yang Diharapkan:...

  • Digital Marketing Staff

    3 weeks ago

    Jakarta, Indonesia Elise Collection Full time

    Menjadi talent konten - Membuat konten terjadwal dan memberikan ide kreatif konten - Live streaming di sosial media dan marketplace - Menghandle akun sosial media - Menghandle reseller - Wanita single max 25 tahun - Background bisnis dan pemasaran online lebih disukai - Menguasai sosial media - Berpenampilan menarik - Terbiasa tampil depan kamera - Dapat...

  • Collection Staff

    7 days ago

    Jakarta, Indonesia Mekari (PT. Mid Solusi Nusantara) Full time

    **Job Summary**: **Key Responsibilities**: - Implementing effective debt recovery strategies to maximize collections and minimize bad debts. This may involve analyzing data, identifying patterns, and creating action plans to improve the collection process - Monitoring the performance of collection, tracking key performance indicators (KPIs), and...

  • Collection Staff

    4 weeks ago

    Jakarta, Indonesia PT Jakarta International Expo Full time

    kualifikasi utama; gesit, komunikatif, siap bekerja di lapangan Jenis Pekerjaan: Kontrak Panjang kontrak: 6 bulan Gaji: Rp4.500.000 - Rp4.642.000 per bulan Pertanyaan Lamaran: - Berapa tahun memiliki pengalaman sebagai Collection Staff? - Apakah bersedia turun langsung ke lapangan untuk melakukan penagihan? - Sebutkan SIM aktif yang Anda miliki saat...

  • Collection Staff

    13 hours ago

    Jakarta, Indonesia PT Jakarta International Expo Full time

    kualifikasi utama; gesit, komunikatif, siap bekerja di lapangan Jenis Pekerjaan: Kontrak Panjang kontrak: 6 bulan Gaji: Rp4.500.000 - Rp4.642.000 per bulan Pertanyaan Lamaran: - Berapa tahun memiliki pengalaman sebagai Collection Staff? - Apakah bersedia turun langsung ke lapangan untuk melakukan penagihan? - Sebutkan SIM aktif yang Anda miliki saat...

  • Collection Staff

    4 days ago

    Jakarta, Indonesia Binakarya Properindo Group Full time

    **Collection Staff** **Tanggung Jawab**: - Memastikan proses persetujuan kredit konsumen berjalan dengan lancar. - Menjadi jembatan antara Perusahaan dengan Bank pemberi kredit, konsumen, dan pihak terkait sesuai dengan kebutuhan. - Berkoordinasi dengan pihak terkait mengenai kelengkapan berkas. **Kualifikasi**: - Pendidikan mínimal D-III/ S1 Manajemen/...

  • Salesman/collection Staff

    2 weeks ago

    Jakarta, Indonesia PT Medquest Jaya Global Full time

    Salesman/Collection Staff - Applicants should have sufficient qualification and relevant experiences in the respective fields "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta...

  • Surveyor - Collection Staff

    3 days ago

    Jakarta, Indonesia Agro Boga Utama Full time

    **LOWONGAN **KERJA**: Kami adalah perusahaan dinamis yang mengedepankan kekeluargaan. Kami memberi kesempatan yang sama untuk seluruh warga Indonesia yang memenuhi standar kualifikasi untuk dapat bergabung di perusahaan ini **Surveyor - Collection Staff**:Finance | Head Office Jakarta

  • Kolektor Staff/ Collection

    1 week ago

    Jakarta, Indonesia RecruitFirst Indonesia Full time

    Kolektor Staff/ Collection - Berpengalaman lebih diutamakan - Teliti, bekerja keras, jujur, disiplin, bertanggung jawab - Memiliki komitmen pada pekerjaan "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang...

  • Desk Collections Staff

    3 days ago

    Jakarta, Indonesia Asia Outsourcing Services Full time

    Klien kami sebuah Perbankan Terkemuka di Indonesia saat ini sedang membuka lowongan untuk posisi: DESK COLLECTIONS STAFF Penempatan : Bintaro Deskripsi Pekerjaan: - Melakukan penagihan melalui telepon kepada nasabah yang akan atau sudah jatuh tempo. - Melakukan penagihan sesuai dengan policy dan kode etik yang berlaku Kualifikasi: - Pria Usia Max. 35...

  • Desk Collections Staff

    2 weeks ago

    Jakarta, Indonesia Asia Outsourcing Services Full time

    Klien kami sebuah Perbankan Terkemuka di Indonesia saat ini sedang membuka lowongan untuk posisi: DESK COLLECTIONS STAFF Penempatan : Bintaro Deskripsi Pekerjaan: - Melakukan penagihan melalui telepon kepada nasabah yang akan atau sudah jatuh tempo. - Melakukan penagihan sesuai dengan policy dan kode etik yang berlaku Kualifikasi: - Pria Usia Max. 35...

  • Desk Collections Staff

    4 weeks ago

    Jakarta, Indonesia Asia Outsourcing Services Full time

    Klien kami sebuah Perbankan Terkemuka di Indonesia saat ini sedang membuka lowongan untuk posisi: DESK COLLECTIONS STAFF Penampatan : Bintaro Deskripsi Pekerjaan: - Melakukan penagihan melalui telepon kepada nasabah yang akan atau sudah jatuh tempo. - Melakukan penagihan sesuai dengan policy dan kode etik yang berlaku Kualifikasi: - Pria / Wanita - Usia...

  • Collection Manager

    3 weeks ago

    Jakarta, Indonesia Cartrack Full time

    We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Collection Manager to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

  • Collection Manager

    5 days ago

    Jakarta, Indonesia Danabijak Full time

    Company Description **Job Description**: We are looking for a Collection Manager to join our team in Jakarta. This role must take ownership and accountability of day to day collection operations including but not limited to resource allocation, implementing collection strategies, supervision and training of staffs/agents, coordinating with collection...

  • Collection Manager Jkt

    2 weeks ago

    Jakarta, Indonesia Cartrack Full time

    Responsibilities include: - Investigating and implementing new initiatives to enhance departmental efficiency and increase collections. - Improving overall collection functions. - Managing the collections call center. - Setting targets for individual collections call center. - Conducting interviews for new staff. - Reporting on and forecasting...

  • Field Collection Manager

    5 days ago

    Jakarta, Indonesia PT Teknologi Internasional Nusantara Full time

    **Responsibility**: - Ensure the work process for the collection - Analyze performance and activities in the collection - Analyze the productivity achievement in the collection - Conduct visits and controls including training for staff - Setting payment collection goals and targets for the department. - Creating and implementing a strategy to improve the...

  • Desk Collection

    4 weeks ago

    Jakarta, Indonesia AdaPundi Full time

    Calling customers before due date as a payment reminder Calling delinguent customers after due date as a payment demand Helping customers on payment services Helping customers about financial services Maximizing credit collection effectiveness by active contacting customer ( calling ) and collection of promises to pay ( PTP ) Enforcing payment term as...

  • Collection Staff

    2 weeks ago

    Jakarta, Indonesia Ninja Van Full time

    Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

  • Collection Manager

    5 days ago

    Jakarta, Indonesia PT Cartrack Technologies Indonesia Full time

    We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Collection Manager to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

  • Desk Collection

    1 week ago

    Jakarta, Indonesia PT Artha Dana Teknologi Full time

    Persyaratan Max 35 years old At least 1 Year(s) of working experience in the related field is required for this position. **Required Skill(s)**: Communication, Computer, Negotiation, Customer Handling, Collections Preferably Staff (non-management & non-supervisor) specialized in Finance - Corporate Finance/Investment/Merchant Banking or...