Senior Account Manager

3 days ago


Jakarta, Indonesia EPG Full time

Senior Account Executive - Indonesia

As Senior Account Executive you are the catalyst behind the growth and success of the company and carry responsibility for all sales opportunities across the commercial business segments.

As a consultative Sales Professional, you are expected to take ownership of positioning the full Genesys solution portfolio, developing and managing a sales pipeline, securing net-new business and driving revenue growth from within the existing customer base.

This role focuses on both direct-touch and high-touch sales to end customers in Indonesia as well as coordinating delivery and fulfillment through any one of our channel partners.

**What You’ll Do: In this role, the primary responsibilities will include (but are not limited to)**:

- The main external contact is with end-users and partners.
- Spend 80% of available time in the pursuit of opportunities by having daily contact with assigned accounts.
- Complete Account Executive Documents for every focus or investment account in his/her territory and will coordinate the overall execution of the plan.
- Carry a quota and/or MBOs for their assigned accounts based upon activity levels and penetration at each account.
- The Senior Account Executive will establish solid relationships at all levels within their assigned accounts and direct account-related activities to ultimately achieve better account control than our competition.
- Manage a virtual team of colleagues that will change depending on the sales campaign and must be able to lead the team and provide constant direction.
- Must have strong communication and decision-making skills in order to coordinate activities with multiple partners and internal organizations.
- Be responsible and accountable for the integrity of the proposals submitted including the overall structure of the deal and the pricing of the opportunity (as per any price approval guidelines).
- Provide regular forecasts to the district manager of current and pipeline opportunities.

**You’ve been there and done this**
- Direct Sales and Business knowledge and experience with FSI, Telco, TTL/3PL, ecommence, retail industries.
- Manage partners as the sales cycle goes on
- Technical Product knowledge
- Effective presentation skills
- Communication skills, verbal and written, in addition to building relationship within the organisation
- Decision-making skills
- Ability to influence both externally and internally
- Prioritization
- Effective time management
- Financial skills in deal structuring including TCO analyses and leasing
- Effective relationship building
- Must be able to function independently with mínimal supervision
- Forecasting ability (SFDC Lighting)
- Must be able to lead a virtual team of technicians, service colleagues, finance support personnel and partners to effectively manage an overall sales campaign.
- Demonstration of success in large account management and quota achievement.

**Desired Skills and Experience**
- Be responsible and accountable for the integrity of the proposals submitted including the overall structure of the deal and the pricing of the opportunity (as per any price approval guidelines).
- Provide regular forecasts to the district manager of current and pipeline opportunities.
- Channel person might be good too - primarily account executive not channel (this is an advantage). Can carry 1million USD quota and grow the business in that market
- 70% worked on software and/or people coming from the digital experience.
- Exposure to customers and partners and enable to sell customer experience / cloud/ messenger/ contact centre solutions
- Someone that worked with global company before as he will have strategic direction from US and then Singapore

**Interview process: 4 - 5 interviews with the client side**

When it comes to people, the right fit at Genesys is someone with charisma and a ‘likeability factor’ who is determined to succeed, highly motivated to meet and exceed annual sales goals and willing to be coached for continuous growth and development.

Genesys offers you an environment to deliver and be successful by being part of a strong salesforce committed to delivering success.

LI-JM1

**Salary**: Up to Rp55,000,000 per month

**Experience**:

- sales or business development: 8 years (required)



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