Country Human Resources Manager

2 weeks ago


Jakarta, Indonesia IDP Education Ltd Full time

**IDP Education Limited is an ASX listed company that is 50% owned by 38 Australian universities and headquartered in Melbourne, Australia. IDP’s core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions, English-language testing and training.**
**We are setting out to be the world's leading platform and connected international student community through building tons of new products to put our customers at the heart of everything we do.**

For over 50 years our global network of 93 offices has been helping students to achieve their goals through studying abroad. By pursuing a global education at the beginning of their careers, we help them experience life-changing opportunities. For more than 5,000 employees in more than 50 countries, IDP Education is a specialist employer of choice in major cities across the globe.

If you share our passion in helping people to pursue their dreams through education and thrive in an innovative agile digital culture then come and join us as we undergo our digital revolution.
**POSITION PURPOSE**
**The Country People Experience Manager - Indonesia**, is responsible for driving all people related matters and managing the day to day implementation of People Experience initiatives and policies in both operational and strategic levels in order to achieve **high performance and high engagement organisation**.

The role will be working closely with the Country Director (CD), Country Leadership Team (CLT), Regional People Experience Manager (RPxM) and the People Experience teams in both Regional and Global offices, to develop and deliver a number of programs and campaigns aiming to provide our people with the best employment experience.

The role will be based in Jakarta and will cover IDP’s branches (currently 11 offices and growing) across Indonesia. It will require occasional travels within and outside the country.
**RESPONSIBILITIES**
**People Data & Process Integrity**
- Accountable for accuracy and up-to-date data of people information in SuccessFactors (SF)
- Collaborate with the RPxM and SF team in designing, testing and implementing new modules in SF
- Drive an adoption of the internal social media, JAM, to deliver a great people experience through regular content contributions and active participation in relevant discussions and topics.
- Effectively identify opportunities to digitise people process administration to increase effectiveness and enhance employment experience

**Talent Acquisition & On-boarding**
- Conduct analysis, assess recruitment results, and identify areas of opportunity and change. Use the data to evaluate sourcing effectiveness, determine progress and process improvement
- Manage onboarding and induction program to provide new joiners with a smooth and seamless onboarding experience. Ensure that new joiners are properly oriented about the Company

**Compensation & Benefits**
- Oversee payroll data preparation, and coordinate with the Finance department to ensure pay is made to the employees correctly and on time
- Manage the administration and monitoring of benefits programs such as provident fund, life, medical, dental insurance, pension plans, and leave entitlements, etc.
- Lead and facilitate the annual salary and bonus review process by working closely with the CD, CLT and RPxM
- Collaborate with Finance department in checking information and liaising with relevant authorities for Social Security and tax purposes

**Rewards & Culture**
- Manage, facilitate and promote the Company’s employee recognition programs in Global, Regional and Country levels
- Encourage and advise managers to effectively manage and drive team’s performance through the use of the Company’s performance management tool **(R**ISE)**

**Capability & Performance**
- Act as focal point for organising training and development activities in the country/region (e.g. STAR/ SUCCEED programs)
- Monitor and follow up with employees on mandatory training completion/e-Policy acknowledgement in SF
- Collect training requirements and support CD and RPXM in conducting training need analysis and setting up delivery/implementation plan for both internal and external training courses e.g. leadership training, digital marketing training and conferences, etc.

**Policies, Compliance and Others**
- Ensure all policy and procedures, HR Manual and employee handbook are up to date
- Provide guidance on local employment legislation as and when requested by the CLT and employees
- Oversee the statutory compliance related to people (BPJS Tenaga Kerja & BPJS Kesehatan payments and reporting, Manpower reports to Ministry of Manpower, etc.)

**WHAT WE'RE LOOKING FOR**
**Essential Requirements**:

- **Bachelor degree or higher** in HR Management, Business Studies/Administration/Management or related field
- Minimum 10 years’ of working experience of which 7 must be in HR function
- Minimum 3 years of experience in leading HR function for a medium to



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