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Employee Relations Specialist
2 weeks ago
Buckle up if you’re ready to be our
**Employee Relations Specialist**. In this role, you will be an integral player within the HR Compliance team based in Jakarta, Indonesia. Focusing heavily on Employee Relations main processes, you will help to ensure that the company adheres to legal standards and policies, stay up to date on all general labor law compliance and issues, thoroughly understanding compliance laws, providing adequate communication to managers and employees about such laws, as well as being responsible for providing guidance on Employee Relation matters. The folks in the GTF People Operations team(s) will be your companions on this ride. Your efforts will band together to enhance the company's operational excellence.
**What You Will Do**:
- Resolving complex employee relations issues and addressing grievances
- Assist in the development and implementation of procedures and HR policies to enhance the effective and efficient processes and provide support, research, and advice on related projects in GoTo Financial Group
- Initiate and maintain the fulfillment of employment-related compliances and Communicate new policies to employees.
- Draft and review all legal-related employment documentation (e.g., company policy, employment agreement, third party agreement, warning letters, etc)
- Provides counsel and advice to supervisors and employees regarding employment-related inquiries.
- Assists in the interpretation of company policies and procedures.
- Provides confidential consultation and advises employees regarding their employment rights.
- Facilitates dialogue on employee/employer issues.
**What You Will Need**:
- Bachelor degree majoring in Law
- Experiences in Employee Relation or Industrial Relation, with a deep understanding of labor laws
- At least 3 years of experience in Human Resources/HR Governance/Industrial Relations position
- Experience responding to audits from outside agencies and/or responding to legal inquiries
- Strong intellectual curiosity, humility, and critical thinking in order to analyze problems and deliver solutions to Nakama
- Proven ability to work effectively cross-functionally with another level in the organization.
- Excellent interpersonal and customer-facing skills
- Proficient in English, with excellent verbal and written communication skills
Our People and Culture team is a big family of over 50 team members stationed in Indonesia, India and Singapore. The gist of our role is to be a strategic operations partner in delivering people operational excellence to further scale GTF. Working closely with the various COE teams, it's our job to ensure we offer an exceptional employee experience for all of our GTF employees.
All that said, don’t be fooled by our hard work; we know how to play hard, too. Contrary to popular belief, our team actually enjoys each other’s company. When we aren’t busy handling employees requests, doing payroll or other HR Ops relating stuff you’ll find us ordering some delicious meals on GoFood (what can we say... we're loyal), battling it out in a game of Among Us, or trying to survive an intense workout session together.
**About Gojek**
Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
**Our Mission**: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.
As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.
Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & ~900000 Merchant Partners across SEA.
**About GoTo Financial**
GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.
GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.
Gojek and GoTo Financial are committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender i
