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Community Moderator Whatsapp

3 weeks ago

Tangerang, Indonesia PT Global Urban Esensial Full time

PT Global Urban Esensial is a member of Dexagroup, one of Indonesia's largest ethical pharmaceutical company that engage in digital area. Aligning with technology advancement, PT Global Urban Esensial reaches the society wider, answering the society's needs for easier access to digital, and to be a leader in pharmaceutical business.

Encourages members to converse with others within the community

Initiates personal contact with community members to generate interest

Monitors conversations to manage any inappropriate content

Maintains and communicates the community guidelines to members

Initiating discussion threads

Periodically reviews community content for promotion to DAU

Updates, archives, or deletes items as appropriate

Build and strengthen good relations with Teman Bumil community members

Willing to work in a 1-year contract-based
Min. 2 years of experience working with parenting brand and/or monitoring online user forums, or managing community

Excellent written, verbal, and interpersonal communication skills

Quick learner, critical thinker, and thoughtful decision maker with an eye for detail

Strong background, knowledge, and interest in parenting and health topics, with an understanding of the nuances in health content and the need for strict standards of accuracy

Strong organizational and multitasking skills, and a proactive approach

Working operational knowledge and understanding of online community platform moderation tools (Forums, Blogs, Photo Uploads, Commenting etc.)