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Barista
2 weeks ago
**Job Summary**:
The Barista at Labyrinth Collective is responsible for crafting high-quality coffee and beverages while delivering excellent customer service. You will contribute to the overall experience of guests by ensuring a welcoming atmosphere, maintaining cleanliness, and engaging with customers to enhance their visit.
**Key Responsibilities**:
- **Coffee & Beverage Preparation**:
- Prepare espresso-based drinks, pour-over coffee, cold brews, teas, and other beverages according to Labyrinth’s quality standards.
- Stay knowledgeable about coffee beans, brewing techniques, and drink options to recommend to customers.
- Create signature drinks that reflect the creative culture of Labyrinth Collective.
- **Customer Service**:
- Provide friendly, engaging, and professional service to guests, addressing their needs and ensuring satisfaction.
- Handle customer inquiries, complaints, and feedback with professionalism.
- Engage with customers to promote the unique identity and offerings of Labyrinth Collective.
- **Maintaining Café Standards**:
- Ensure work areas are clean, organized, and properly stocked during each shift.
- Monitor the cleanliness of the café, seating area, and equipment.
- Follow proper health and safety protocols, including food handling and hygiene standards.
- **Inventory Management**:
- Assist in tracking and managing stock levels of coffee beans, syrups, milk, and other café supplies.
- Collaborate with the Café Manager on ordering supplies and managing inventory.
- **Creative Collaboration**:
- Work closely with other staff members to design and refine the café menu, incorporating seasonal and innovative options.
- Contribute to special events, promotions, and collaborative projects within the Labyrinth Collective environment.
- **Cash Handling & POS**:
- Operate the point-of-sale (POS) system efficiently for order processing and payment.
- Ensure accuracy in cash handling and reconciling transactions at the end of each shift.
**Education**:
- SMA/SMU/SMK (preferred)
**Experience**:
- Barista: 1 year (preferred)
