CRM Manager

What You Will Do a) Manage Customer-Business Communications and Solve Customer Issues. b) Monitor Customer Care Strategies and Collaborate to Ensure Customer Satisfaction. c) Coordinate with other marketing team members for campaigns and creative development. d) Expand customer base and Monitoring business competitors. e) Evaluate the CRM program. f)...

Deep understanding of brand and costumer experiences, identify and fill existing product gaps and generate new ideas that improve product and brand experience Collaboration with Software Engineer, QA, Project Manager, System Analyst and UI/UX designer, and Business Team to develop the product Develop product roadmap based on user research, competitive...

**Job Descriptions**: 1. Content Creation: - Develop engaging, localized content tailored for e-commerce platforms (Tokopedia & Shopee). - Optimize and translate content for SEO to improve search engine rankings and drive organic traffic. 2. E-commerce Expertise: - Utilize in-depth knowledge of e-commerce platforms to optimize campaigns and boost...

**Exely** is a global IT company specialising in online solutions and websites for the hotel industry. We help hoteliers increase their direct sales and automate operations. With a client base of over 3500 properties from 56 countries, ranging from small hotels to large resorts, we are committed to delivering exceptional customer service and support. Our...

Minimal Education S1 - Preferably Male - Experience as customed support team leader min 1 year experience - Monitoring Quality Agent and familiar with CRM system - Manage KPI Agent CS - Good administrative skills - Responsive - Already vaccinated **Salary**: From Rp3,100,000 per month **Education**: - S1 (preferred) **Experience**: - Team Leader: 1 year...

As a Education Counselor, you will be responsible for selling eduCLaaS’ innovative programs to potential students over the phone. You will use your persuasive communication skills to guide prospective students through the enrolment process and answer any questions they may have about the programs. Your goal will be to meet or exceed sales targets and...

Account Manager - Minimal 2-5 tahun pengalaman dalam account management, customer service - Pengalaman mengelola klien besar (key accounts) dan memiliki rekam jejak dalam mempertahankan serta meningkatkan hubungan jangka panjang dengan klien - Pengalaman dalam handling klien B2B - Pengalaman dalam mengelola banyak klien sekaligus dengan jadwal dan kebutuhan...

Requirement: - Minimal Bachelor Degree from any major - Experience as a Customer Services Team Leader min 1 year - Strong customer care skills and active listening - Familiar with CRM systems and practices - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and observation - Ability to multi-task,...

**About the job** **Responsibilities** - Drive top-of-the-funnel lead generation for account executives - Update and manage all sales activities, opportunities, and account information in CRM - Consistently achieve a monthly quota of qualified opportunities **Daily and Monthly Responsibilities** - Identify prospect's needs and suggest appropriate...

Have a minimum D3/ S1 - Experience as a customer support min 1 year - Strong customer care skills and active listening - Familiar with CRM systems and practices - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time...

Requirement: 1. Have minimum D3 Education and experience as a customer support Team Leader min 1 year; 2. Fluent in English, responsive and have leadership skills; 3. Have ability to manage KPI Agent CS, Monitoring Quality Agent and familiar with CRM system; 4. Good administrative skills Jenis Pekerjaan: Penuh Waktu Pendidikan: - D1-D4...

**Responsibilities** - Conduct market research and provide sales teams with competitive intelligence - Generate marketing resources and run campaigns to assist work of sales teams Identify target audiences and potential sales leads through marketing campaigns - Demonstrate outcomes of marketing efforts through metrics and deliverables Responsibility: -...

Have a minimum D3/ S1 - Experience as a customer support min 1 year - Strong customer care skills and active listening - Familiar with CRM systems and practices - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time...

1. Have a minimum D3 2. Fluent in English 2. Experience as a customer service min 1 year will be a plus 3. Strong customer care skills and active listening 4. Familiar with CRM systems and practices. 5. Customer orientation and ability to adapt/respond to different types of characters. 6. Excellent communication and presentation skills. 7. Ability to...

1. Min S1 2. Preferably Male 3. Experience as customed support team leader min 1 year experience 2. Monitoring Quality Agent and familiar with CRM system 3. Manage KPI Agent CS 4. Good administrative skills 5. Responsive 6. Willing to work shifting 7. Speak English is a plus Jenis Pekerjaan: Penuh Waktu Upah: Dari Rp2.324.775 per bulan **Education**: -...

1. Min S1 2. Preferably Male 3. Experience as customed support team leader min 1 year experience 2. Monitoring Quality Agent and familiar with CRM system 3. Manage KPI Agent CS 4. Good administrative skills 5. Responsive 6. Willing to work shifting 7. Speak English is a plus Jenis Pekerjaan: Penuh Waktu Gaji: Dari Rp2.324.775 per bulan **Education**: -...

Setting goals and targets for the SDR team and monitoring their progress towards meeting those goals. Developing and implementing strategies to effectively generate and qualify leads. Training and coaching SDRs on best practices for lead generation and qualification. Managing the day-to-day activities of the SDR team, including assigning tasks and setting...

We are a dynamic medical tourism marketplace connecting patients with top healthcare providers worldwide. We are seeking a skilled and proactive Key Account Coordinator to manage relationships with our healthcare provider partners, including clinics and hospitals. This role is pivotal in ensuring long-term growth, optimizing patient inquiries, and helping...

Mengawasi tim CS-Sales - Melatih dan mengelola Tim CS-Sales - Fokus memantau target penjualan online - Berpengalaman menangani penjualan di marketplace, pemesanan secara online dan WhatsApp - Pengalaman untuk menangani CRM - Menetapkan target kepuasan pelanggan dan bekerja sama dengan tim untuk memenuhi target secara konsisten - Memantau interaksi tim dengan...

**Job Requirements** - Must possess at least Diploma/Bachelor’s Degree, preferably in Economics/Accounting/ Finance - Must be good in spoken and written English (will use English on a daily basis) - Must be able to use Microsoft Excel and Google Apps for Work especially Google Docs and Google Sheets - Willing to learn to use new software or tools (example:...