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Sales Manager

3 weeks ago

Yogyakarta, Indonesia Irandra Florist Full time

Mengawasi tim CS-Sales
- Melatih dan mengelola Tim CS-Sales
- Fokus memantau target penjualan online
- Berpengalaman menangani penjualan di marketplace, pemesanan secara online dan WhatsApp
- Pengalaman untuk menangani CRM
- Menetapkan target kepuasan pelanggan dan bekerja sama dengan tim untuk memenuhi target secara konsisten
- Memantau interaksi tim dengan pelanggan setiap hari dengan menjawab pertanyaan mereka dan mengarahkan mereka ke layanan yang sesuai dengan kebutuhan mereka
- Membuat program loyalitas pelanggan untuk meningkatkan pendapatan dan meningkatkan retensi klien
- Menetapkan kebijakan dan prosedur layanan pelanggan
- Selalu membangun dan meperbaharui serta mengembangkan layanan pelanggan
- Pendidikan mínimal Sarjana segala bidang
- Kepemimpinan yang Kuat
- Tersedia untuk shift
- Memiliki mínimal 2 tahun sebagai pemimpin dan 6 tahun sebagai layanan pelanggan dan penjualan di industri E-commerce

"Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang."

"Please be aware of the Fraud Company. The company will never be collecting any payment in the process of interview. Please immediately report to us if there's any companies that collecting payment to the Jobseekers."