Sales Associate Consultant

1 week ago

Yogyakarta, Indonesia amalan international Full time

amalan is looking for **Sales A**ssociate Consultant** through Consultant Career Development Program to help clients to understand our service as a leading debt management company in Southeast Asia. Consultant Career Development Program (CCDP) is a 6 months career development program to become a consultant at amalan. In this program, you will go through a series of activities, such as training, mentoring, case simulation to aim you becoming an amalan consultant.

Our mission at amalan is to assist people in regaining control of their finances. We help borrowers reduce their debt burden by either reducing the monthly payments or reducing the overall loan amount that needs to be paid back. Since 2019, amalan is the only company in Indonesia that is registered for this type of service with OJK.

## Responsibilities:

- Receive inbound calls including sales leads and calls from current and potential customers.
- Communicate with customers in writing. Prepare standard documents to sign up customers based on amalan templates.
- Answer questions about our service and the company to sales lead and provide status updates to existing customers. Ensure customer understanding and satisfaction.
- Assist customers with any problems experienced with our service and inform the appropriate team member to find a solution.
- Update our customer database after each customer contact.
- Meet Quality Assurance Requirements and other key performance metrics.

## Requirements:

- Willing to live in Yogyakarta and work in shift schedule.
- A Diploma, Bachelor or Master’s Degree from a reputable university.
- Fluent in English.
- Previous telesales or desk collection experience is a plus.
- Excellent interpersonal, written, and oral communication skills
- Excellent listening skills and the ability to ask probing questions, understand concerns and overcome objections
- Highly motivated, able to manage priorities and adapt to change in a fast-moving environment
- Professional and friendly attitude and able to quickly develop a good relationship with customers
- Strong influencing and closing skills

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