Floor Supervisor

4 days ago


Badung, Indonesia PT Bokashi Boutique Pererenan Full time

**Position**: Floor Supervisor
**Location**: Bokashi Pererenan
**Employment Type**: Full-time

**About the Role**:
We are seeking a dedicated and experienced Floor Supervisor to oversee daily operations, ensure excellent customer service, and maintain high standards of cleanliness and organization. This role requires a motivated leader who can effectively manage staff and enhance the guest experience.

**Key Responsibilities**:

- Supervise and coordinate floor staff to ensure smooth daily operations.
- Maintain a welcoming, clean, and safe environment for guests and staff.
- Handle customer inquiries, complaints, and special requests with professionalism.
- Assist with training and guiding team members to maintain service excellence.
- Monitor staff performance and provide constructive feedback.
- Ensure adherence to company policies, health, and safety regulations.

**Requirements**:

- Proven experience as a Floor Supervisor or similar role in a hospitality setting.
- Strong leadership and team management skills.
- Excellent communication and customer service abilities.
- Attention to detail and ability to multitask in a fast-paced environment.
- Flexible schedule and willingness to work shifts, including weekends and holidays.


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