Technical Operations Director

2 weeks ago


Jakarta, Jakarta, Indonesia Sigma Tech Full time
About the Company:

Sigma Tech is a leading provider of IT services and consulting solutions. We are seeking an experienced IT Infrastructure Lead to manage and monitor server, storage, cloud, and network infrastructure.

Key Responsibilities:
  • Oversee the management and monitoring of server, storage, cloud, and network infrastructure
  • Implement disaster recovery and backup policies to minimize downtime and data loss
  • Collaborate with cross-functional teams to deploy and maintain cloud services (AWS, Azure, GCP)
  • Maintain IT security and compliance by ensuring systems meet IT security standards (ISO 27001, NIST, GDPR)
  • Lead the IT support team in resolving user issues and optimize helpdesk and IT operational SLA
  • Design and lead IT projects (cloud migration, infrastructure upgrade, security implementation) using Agile/Scrum or Waterfall methodology
Qualifications:

The ideal candidate will have a strong background in IT infrastructure management, including experience in cloud computing, networking, infrastructure, and security. They should also possess excellent leadership and project management skills, as well as the ability to collaborate with cross-functional teams.

Required Skills:
  • Cloud Computing: AWS, Azure, GCP (deployment, maintenance, security)
  • Networking: Firewall, VPN, VLAN, TCP/IP, DNS, DHCP
  • Infrastructure: Windows/Linux Server, storage, virtualization (VMware, Kubernetes)
  • Security: Implementing and auditing IT security, SIEM, endpoint protection, SOC
  • Helpdesk and IT Support: Managing IT support teams, troubleshooting hardware/software
  • Automation and Scripting: Ansible, Terraform, PowerShell, or Python
Seniority Level:

Mid-Senior level

Employment Type:

Contract

Job Function:

Information Technology

Industries:

IT Services and IT Consulting


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