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Fitment Technician Supervisor

2 months ago

Jakarta, Jakarta, Indonesia Cartrack Full time
Fitment Technician Manager

We are a leading provider of smart mobility solutions, serving over 2,000,000 subscribers across 23 countries. As a Fitment Technician Manager at Cartrack, you will play a crucial role in ensuring the quality and efficiency of our fitment services.

Key Responsibilities:
  • Lead a team of fitters, providing guidance and support to ensure successful fitment execution.
  • Collaborate with the scheduler to assign fitters to jobs based on their competency and availability.
  • Monitor fitment duration and quality, ensuring they meet our high standards.
  • Conduct regular reviews to assess fitter competency and provide coaching and training as needed.
  • Investigate and resolve customer complaints related to fitment issues.
  • Prepare and present fitment-related matters during operation meetings.
  • Adhere to Cartrack's business practices, policies, and standards.
  • Provide overseas onsite support to other Cartrack offices as required.
  • Manage fitter schedules to minimize costs and ensure efficient operations.
  • Ensure production and service milestones are met.
Requirements:
  • Degree in Engineering (Computer/Telecommunication, Electrical/Electronic, or equivalent).
  • Minimum 5 years of experience in a related industry, with technical background and knowledge of GPS/GSM/Mobile Phone/Vehicles.
  • Strong analytical and problem-solving skills, with an ability to think outside the box.
  • Knowledge of Project Management and experience in automotive industries handling maintenance in vehicles.