Senior Director of CX Innovation
2 days ago
We are seeking a highly motivated and experienced professional to join our team as the Director of Customer Engagement. As a key member of our leadership team, you will play a critical role in shaping our customer engagement strategy and driving business results.
Main Responsibilities:- Develop and execute comprehensive customer engagement strategies that align with business objectives.
- Collaborate with cross-functional teams to identify opportunities for improvement and develop solutions that meet customer needs.
- Lead the development of customer personas, journey maps, and other tools to inform customer experience initiatives.
- Establish and maintain relationships with key stakeholders to ensure effective communication and collaboration.
- Bachelor's or Master's degree in Business Administration, Marketing, or a related field.
- Minimum 8 years of experience in customer-facing roles, with a strong background in engagement and relationship-building.
- Proven track record of driving customer satisfaction and loyalty.
- Excellent leadership, communication, and problem-solving skills.
- Ability to work effectively in a fast-paced environment and adapt to changing priorities.
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Director of Operations and Innovation
2 days ago
Jakarta, Jakarta, Indonesia Luminare Consulting Full timeDirector of Operations and InnovationAbout the roleWe are assisting Luminare Consulting, a leading advisory firm in the F&B and Lifestyle industry, in finding a seasoned executive to drive operational excellence.The ideal candidate will be responsible for developing and implementing strategies to improve efficiency and effectiveness across the...
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Director of Innovation and Development
2 days ago
Jakarta, Jakarta, Indonesia Luminare Consulting Full timeDirector of Innovation and DevelopmentWe are seeking a highly skilled Director of Innovation and Development to oversee our entire Research & Development division. As a key member of our leadership team, you will report directly to the CEO.Key Responsibilities:Lead high-impact projects with R&D to support business objectives.Develop research programs that...
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Senior Project Director
2 days ago
Jakarta, Jakarta, Indonesia Associated General Contractors Of America Full timeAbout This Role:This exciting opportunity is for a seasoned project director to join our team and lead construction projects from inception to completion. As a key member of our team, you will be responsible for:Key Responsibilities:Oversight of project planning, scheduling, and budgeting.Collaboration with internal and external stakeholders to ensure...
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Head of Customer Advocacy
2 days ago
Jakarta, Jakarta, Indonesia Manulife Insurance Malaysia Full timeJob DescriptionAs the Senior Director of CX Innovation, you will lead our efforts to design and deliver innovative customer experiences that exceed expectations. You will collaborate with cross-functional teams to identify opportunities for improvement and develop strategic plans to address them.Main Responsibilities:Lead the development and implementation...
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Director of Major Projects
2 days ago
Jakarta, Jakarta, Indonesia Associated General Contractors Of America Full timeAbout the RoleWe are seeking a seasoned Director of Major Projects to oversee and direct high-profile, high-value construction projects from conception to completion. This individual will ensure timely, within-budget delivery of projects to the highest standards of quality and safety.The successful candidate will collaborate with internal and external...
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Senior Corporate Finance Director
2 days ago
Jakarta, Jakarta, Indonesia Robert Walters Full timeAn exceptional Senior Corporate Finance Director is required to lead the corporate finance operations at Robert Walters. This critical role will focus on financial strategy, capital raising, investor relations, and optimising the company's capital structure to support sustainable growth and profitability.The successful candidate will have the opportunity to...
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Director of Financial Operations
2 days ago
Jakarta, Jakarta, Indonesia PUMA Group Full timeRole OverviewThe Financial Director will lead our finance team and drive financial excellence across the organization.About the OrganizationThe PUMA Group is a global leader in the sports apparel industry, with a strong commitment to innovation, sustainability, and social responsibility.Education and ExperienceBachelor's Degree in...
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Senior Construction Manager
2 days ago
Jakarta, Jakarta, Indonesia Associated General Contractors Of America Full timeJob OverviewThis is an exciting opportunity for a highly experienced Senior Construction Manager to join our team and lead major construction projects. The ideal candidate will have a proven track record of delivering complex projects on time, within budget, and to the highest quality standards.You will work closely with various stakeholders to ensure...
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Senior Director of Hotel Services
1 hour ago
Jakarta, Jakarta, Indonesia Manajemen (Hospitaliti & Pariwisata) Full timeJob DescriptionThe Senior Director of Hotel Services will be responsible for leading our hotel operations team to deliver exceptional service and results.Main Job FunctionsDevelop and implement strategies to drive financial and operational success.Standardize and improve hotel operations processes.Foster collaboration with business leaders to achieve...
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Marketing Director
2 days ago
Jakarta, Jakarta, Indonesia Luminare Consulting Full timeMarketing Director - Ecosystem GrowthLuminare Consulting is looking for a Marketing Director - Ecosystem Growth to lead our efforts in expanding our reach and influence across various channels and platforms. As a senior leader on our marketing team, you will be responsible for developing and executing strategies to drive ecosystem growth and...
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Programme Director
2 days ago
Jakarta, Jakarta, Indonesia Associated General Contractors Of America Full timeKey ResponsibilitiesWe are looking for a highly skilled Programme Director to lead and manage multiple construction projects simultaneously. The successful candidate will have extensive experience in programme management, including project initiation, planning, execution, monitoring, and control.You will be responsible for developing and implementing project...
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Senior Technology Director
2 days ago
Jakarta, Jakarta, Indonesia INDODAX - Indonesia Digital Asset Exchange Full timeJob SummaryThe Vice President of Engineering will lead and scale large technology teams in a fast-paced environment. To manage cross-functional teams, driving alignment between technology, product, and business leaders. Develop and implement effective technology strategies that balance innovation, cost, and operational efficiency.About UsINDODAX - Indonesia...
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Ecommerce Strategy Director
1 hour ago
Jakarta, Jakarta, Indonesia Manajemen (Penjualan) Full timeAbout the RoleCompany OverviewManajemen (Penjualan) is seeking a highly skilled and experienced Ecommerce Strategy Director to lead the development and execution of our ecommerce strategy, driving growth and ensuring a seamless online customer experience.Job DescriptionThe ideal candidate will have significant experience in senior ecommerce or digital...
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Senior Marketing Director
1 hour ago
Jakarta, Jakarta, Indonesia Agung Sedayu Group Full timeAgung Sedayu Group, a renowned property developer based in Jakarta since 1971, seeks an experienced professional to fill the role of Sr. Marketing Director. As part of our dynamic team, you will contribute to enhancing our brand image and establishing strong media relationships.Main ResponsibilitiesDevelop a comprehensive publication strategy to elevate our...
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Director of Digital Business and Innovation
6 days ago
Jakarta, Jakarta, Indonesia Michael Page Full timeBenefitsThe successful applicant will enjoy a dynamic and innovative work environment that fosters collaboration across departments. You will drive innovation by exploring new technologies and creating a culture of experimentation. Implement best practices in system architecture, cloud computing, and cybersecurity. Ensure that technological initiatives are...
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Director of Technology Innovation
4 days ago
Jakarta, Jakarta, Indonesia PT. SIGMA GLOBAL TEKNOLOGI (SIGMATECH) Full timeAbout Our TeamWe are a dynamic team of experts dedicated to delivering exceptional results through our cutting-edge technology and expertise.Our mission is to provide innovative solutions that meet the evolving needs of our clients.Key QualificationsThe ideal candidate will possess:At least 7 years of experience in a similar role.Expertise in software...
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VP of Technology and Innovation
2 days ago
Jakarta, Jakarta, Indonesia INDODAX - Indonesia Digital Asset Exchange Full timeLead Our Technology TeamWe are seeking an experienced technology leader to join our team as Vice President of Engineering. The successful candidate will be responsible for leading and scaling large technology teams in a fast-paced environment. This includes managing cross-functional teams, driving alignment between technology, product, and business leaders,...
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Senior Quality Director
2 days ago
Jakarta, Jakarta, Indonesia Integrity Full timeAt Integrity Indonesia, we are seeking a highly experienced Senior Quality Director to lead our quality management department in the Asia region. The successful candidate will be responsible for setting a quality management program that ensures the company's activities and outputs meet international standards.The Head of Quality is accountable for ensuring...
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Client Services Director
1 day ago
Jakarta, Jakarta, Indonesia The Trade Desk, Inc. Full timeJob DescriptionWe are seeking a highly experienced and skilled Client Services Director to join our team at The Trade Desk, Inc. As a key member of our organization, you will be responsible for leading the partnership across our agency portfolio as a senior strategic advisor.Key Responsibilities:Grow revenues through strategic cross-selling and upselling...
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Partnership Development Director
2 days ago
Jakarta, Jakarta, Indonesia Amar Bank Full timeWe are seeking a talented Partnership Development Director to join our team at Amar Bank. As a senior professional, you will be responsible for developing and executing partnership strategies to drive revenue growth, increase product adoption, and generate leads through our digital banking platform.Your primary responsibilities will include crafting product...