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Senior Operations Manager

7 days ago

Batam, Riau, Indonesia Monroe Consulting Group Full time

At Monroe Consulting Group, we are seeking a highly experienced Senior Operations Manager to join our team in Batam, Indonesia. As the second-in-command, you will be responsible for overseeing all operational aspects of our company, including employee management, project planning, and ensuring smooth operations.

  • Main Responsibilities:
  • Setting and monitoring performance standards to meet department goals.
  • Coordinating with other departments to ensure timely project completion.
  • Enforcing company policies and procedures among employees.
  • Evaluating supervisor performance to maintain standards.
  • Establishing efficient departmental policies and procedures.
  • Reviewing accurate and fair employee performance appraisals.
  • Managing department staff, including hiring as needed.
  • Cultivating relationships with clients and internal departments to foster teamwork.
  • Overseeing day-to-day operations to ensure smooth functioning.

Requirements:

  • Bachelor's/Master's Degree in Business/Engineering or related field.
  • 10+ years of proven experience in increasing profitability and internal operations satisfaction.
  • Strong leadership, communication, and interpersonal skills.
  • Decisive problem-solving abilities.
  • Comprehensive understanding of operational aspects.
  • Experience in influencing key stakeholders.
  • Ability to balance strategic thinking with hands-on operational management.
  • Detail-oriented with awareness of key business metrics.
  • Successful track record in leading significant initiatives with inspirational leadership.