Operations Manager

5 days ago


Jakarta, Jakarta, Indonesia Michael Page Full time

Transform Your Career

A transformative opportunity awaits in our digital banking division, where you will spearhead the growth and scalability of the MSME business segment.

  • Create and implement operational strategies to drive expansion and efficiency in the MSME segment.
  • Oversee end-to-end business processes, ensuring alignment with organizational goals and fostering a culture of innovation and collaboration.
  • Collaborate with cross-functional teams to optimize operations and enhance customer experience.
  • Develop and monitor key performance indicators (KPIs) to track operational performance and identify areas for improvement.
  • Lead a high-performing team, inspiring a culture of accountability and excellence.
  • Drive digital transformation initiatives, ensuring seamless technology integration in business processes.
  • Maintain strong relationships with external stakeholders, including regulators, partners, and vendors.

About Our Client

Our client is a reputable digital bank, offering a competitive compensation package and benefits.

The Successful Applicant

  • Proven experience in leading operations within the financial services industry, with a focus on MSME or SME segments.
  • Strong strategic thinking and problem-solving skills, with the ability to manage complex business challenges.
  • Demonstrated success in implementing operational improvements and driving efficiency.
  • Excellent leadership and team management skills, with a willingness to make things happen.
  • Familiarity with digital transformation and technology integration in financial services.
  • Exceptional communication and stakeholder management abilities.

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