Customer Service Store Director
5 days ago
Role Description:
We are seeking an experienced Assistant Store Manager to join our team at PT Hero Retail Nusantara. The ideal candidate will have a strong background in retail operations and customer service.
Main Responsibilities:
- Support store manager in their absence and provide guidance to team members
- Develop and implement strategies to enhance store operations and improve customer experience
- Lead and mentor team members to ensure they meet performance expectations
- Design and implement effective planogram displays to drive sales and increase customer engagement
- Maintain high standards of customer service and resolve any customer complaints promptly
- Able to work effectively in a fast-paced environment and adapt to changing priorities and deadlines
Requirements:
- Minimum 3 years of experience as an Assistant Manager in a retail environment
- Excellent leadership and communication skills to motivate and direct team members
- In-depth knowledge of retail operations and customer service principles
- Ability to analyze data and make informed decisions to drive business results
- Strong customer service skills to provide excellent shopping experience
-
Customer Experience Director
1 day ago
Surabaya ꦱꦸꦫꦧꦪ, Indonesia Club Med Full timeKey Responsibilities:Manage one to two retail points of sale within the resortCreate a personalized customer experience through effective sales strategies and customer relationshipsMonitor and coordinate KPIs, inventory management, and merchandising Club Med productsIdentify opportunities to increase traffic in your store through events and promotionsCoach...
-
Assistant Retail Director
3 days ago
Surabaya ꦱꦸꦫꦧꦪ, Indonesia PT Hero Retail Nusantara Full timeWe are looking for a talented Assistant Retail Director to support manager performance and assist manager if unable to attend. The successful candidate will develop strategies to improve workflow efficiency in the workplace, lead and evaluate the performance of team members, and create planogram displays to attract customers.Responsibilities:Servicing...
-
Multi Store Manager
7 days ago
Surabaya ꦱꦸꦫꦧꦪ, Indonesia Valiram Full timeThis is a full-time on-site role for a Multi Store Manager located in Surabaya. The Multi Store Manager will be responsible for overseeing day-to-day operations of multiple stores, ensuring customer satisfaction, managing store inventory and personnel, implementing retail loss prevention strategies, and maintaining high levels of customer...
-
Store Operations Supervisor
7 days ago
Surabaya ꦱꦸꦫꦧꦪ, Indonesia Valiram Full timeThis role is for a Multi Store Manager located in Surabaya. The successful candidate will oversee the day-to-day operations of multiple retail stores, ensuring exceptional customer satisfaction.The ideal candidate will have strong leadership and problem-solving abilities to manage store inventory and personnel effectively. They should also possess excellent...
-
Customer Service
7 days ago
Surabaya, Indonesia Cilubaa Baby & Kids Store Full timeCustomer Service - Perempuan maksimal 25 tahun - Pendidikan mínimal SMA/sederajat (Punya kualifikasi lebih tinggi lebih baik) - Penampilan menarik - Tinggi badan proporsional - Percaya diri, ramah, & mampu mengelola emosi dengan baik - Teliti - Mau belajar - Bersedia di tempatkan di Surabaya. "Waspada terhadap Modus Penipuan pada saat proses interview....
-
Store Manager
5 days ago
Surabaya ꦱꦸꦫꦧꦪ, Indonesia PT. Navya Retail Indonesia Full timeRoles and Responsibilities:Work closely with brand to develop business strategies to maintain and raise customers pool, expand store traffic and optimize profitabilityMeet sales goals by training, motivating, mentoring and providing feedback to sales staffReport buying trends, market trends, customer needs and profit to brand management and principalMaintain...
-
Store Operations Manager
3 days ago
Surabaya ꦱꦸꦫꦧꦪ, Indonesia PT Hero Retail Nusantara Full timeAt PT Hero Retail Nusantara, we are seeking a highly skilled and experienced Store Operations Manager to join our team.Job Description:The ideal candidate will have a proven track record of developing strategies to improve workflow efficiency in the workplace and achieving better goals. As a Store Operations Manager, you will be responsible for leading and...
-
Store Efficiency Coordinator
5 days ago
Surabaya ꦱꦸꦫꦧꦪ, Indonesia PT Hero Retail Nusantara Full timeJob Overview:We are seeking a highly skilled Assistant Store Manager to join our team at PT Hero Retail Nusantara. As an Assistant Store Manager, you will be responsible for supporting the store manager in their absence and developing strategies to improve workflow efficiency.Key Responsibilities:Support manager performance and assist with tasks if they are...
-
Multi Unit Retail Store Director
7 days ago
Surabaya ꦱꦸꦫꦧꦪ, Indonesia Valiram Full timeWe are seeking a highly skilled Multi Store Manager to join our team in Surabaya. As a key member of our retail leadership team, you will be responsible for leading the daily operations of multiple stores, with a focus on delivering exceptional customer satisfaction.The ideal candidate will have a strong background in retail management, with a focus on...
-
Store Manager
2 weeks ago
Surabaya, Indonesia KANA FURNITURE Full timeJob Description: 1. Responsible for the day-to-day operations of the store 2. To provide supervision assistance where and when necessary in the store 3. Responsible for store target achievement 4. Delivering excellent service to ensure high levels of customer satisfaction. Qualifications: 1. At least 2 years of work experience as a Store Manager in the...
-
Assistant Store Manager Surabaya
1 week ago
Surabaya ꦱꦸꦫꦧꦪ, Indonesia PT. Erajaya Swasembada, Tbk. Full timeBusiness Development Manager - East Java AreaResponsibilitiesCreate sales strategy and work plan in order to achieve sales targets.Implement and monitor SOP compliance of recruitment, training development, promotional, finance, stock, operation to ensure the store comply with the policy.Analyze needs and provide support in order to improve store effective &...
-
Retail Store Supervisor
3 days ago
Surabaya ꦱꦸꦫꦧꦪ, Indonesia PT Hero Retail Nusantara Full timeWe are seeking a highly experienced Retail Store Supervisor to join our team at PT Hero Retail Nusantara. In this role, you will be responsible for leading and evaluating the performance of team members, creating planogram displays to attract customers, and maintaining daily customer service.Key Responsibilities:Leading and evaluating the performance of team...
-
Assistant Store Manager
5 days ago
Surabaya ꦱꦸꦫꦧꦪ, Indonesia PT Hero Retail Nusantara Full timeSupport manager performance and assist manager if unable to attendDevelop strategies to improve workflow efficiency in the workplace to achieve better goalsLead and evaluate the performance of team membersCreate planogram displays to attract customers and maximize purchasing appealMaintain and control daily customer serviceAble to work in a fast-paced...
-
Retail Store Manager Lead
7 days ago
Surabaya ꦱꦸꦫꦧꦪ, Indonesia Valiram Full timeWe are seeking a Multi Store Manager who can lead our team in Surabaya to deliver outstanding results. As a key member of our retail leadership team, you will be responsible for overseeing the daily operations of multiple stores.The ideal candidate will have a proven track record in managing store inventory and personnel, with a focus on maintaining high...
-
Customer Service Surabaya
3 weeks ago
Surabaya, Indonesia PT IT Service Centre Full timePersyaratan - Wanita - Usia Maksimal 30 Tahun - Pendidikan Miniaml SMA / SMK (Teknik Komputer Dan Jaringan) - Memiliki Komunikasi Yang Baik - Paham Dengan Dunia IT Dan Komputer - Mahir Menggunakan Komputer ( Excell) - Tahan Terhadap Under Pressure Tanggung Jawab - Handle Usher - Input Data Customer
-
Store Supervisor
2 weeks ago
Surabaya, Indonesia Catalyst Tech Full timeResponsibilities: - Lead and give good direction to the Sales Team - Need to be able to sell - Prioritize customer satisfaction - Target oriented and have a great urge to sell - Selling fashion luxury brands - Delivering standard service excellence to the customer, based on SOP - Mastering knowledge and information related to the brand and become a fashion...
-
Customer Service
2 weeks ago
Surabaya, Indonesia PT Otto Menara Globalindo Full timeCompany Description McEasy is Indonesia's Top Transportation Management System with IoT Integration. Hundreds of companies use our products to assist their operations and logistics, including Alfamidi, FedEx, Club, Cleo, Anteraja, MGM Bosco, PO Rosalia Indah, Mulia Ceramics, Polda Jatim, Go Trans, AKAS, and etc. **Job Description**: - Mengurus komplain...
-
Assistant Retail Supervisor
5 days ago
Surabaya ꦱꦸꦫꦧꦪ, Indonesia PT Hero Retail Nusantara Full timeAbout the Role:We are seeking an experienced Assistant Store Manager to join our team at PT Hero Retail Nusantara. The successful candidate will have a strong background in retail operations and customer service.Key Accountabilities:Support store manager in their absence and provide leadership to team membersDevelop and implement strategies to improve store...
-
Supervisor Store
2 weeks ago
Surabaya, Indonesia PT Rumah Peri Ciptarasa (Maison Feerie) Full time**Anda Memiliki Kemampuan Memimpin Tim dan Menghandle Banyak Outlet ? Berpengalaman Dalam Hal Pelayanan Konsumen Serta Mengatur Teknis Operasional Outlet ? Siap Menjadi Supervisor Outlet di Perusahaan Yang Bergerak di Bidang Bakery & Pastry Dengan Cita Rasa Perancis ?** Ayo, jadilah Supervisore Store di Maison Feerie! Kualifikasi Supervisor...
-
Customer Service
2 weeks ago
Surabaya, Indonesia PT RAXI INDONESIA Full timeMenjawab Pertanyaan tentang Service Kendaraan Bermotor - Memproses orderan dan penjadwalan Mekanik - Memberikan Informasi Promo Paket Service - Aktif Menjangkau Customer - Mengatasi Komplain Customer - Merespon Review dari Customer - Membantu Membuat Konten Menarik **Salary**: From Rp2,500,000 per month **Education**: - SMA/SMU/SMK...