Performance Improvement Consultant

2 days ago


Jakarta, Jakarta, Indonesia Mekari Full time

What We Offer

In addition to a competitive salary and daily allowance, we offer premium private health insurance, early access to salary, flexible working hours, remote work culture, and more.

Responsibilities

  1. Develop and execute OKRs for customer success processes and results
  2. Coordinate team responsibilities and capacity planning for target fulfillment
  3. Lead and mentor the activation team, overseeing junior and senior professionals' activities and performance
  4. Oversee multiple implementation projects, ensuring project plans and timeframe compliance
  5. Maintain positive relationships with various functions and roles, including executives, product managers, and functional users
  6. Implement operation automation to decrease friction and improve efficiency
  7. Collaborate with internal cross-functions to enable product roadmaps, customer needs, and overall communication
  8. Establish ad-hoc projects based on weekly performance to maintain and improve direct and indirect internal performance
Requirements
  1. At least 5 years of working experience in the related field is required
  2. Required skills: Payroll software, Tax, BPJS, Overtime, and other Payroll components
  3. Understanding of HRM concepts, processes, and models
  4. Excellent problem-solving abilities and experience managing complex tasks
  5. Comfortable with numbers and meeting clients
  6. Fast learner and independent
  7. Good interpersonal and teamwork skills
  8. Able to work under pressure


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