Sales Organizational Development

3 months ago


Tangerang, Indonesia Intan Safety Glass PT Full time

**Position Summary**:
Sales OD will revolve around creating, managing and improving the Standard Competency of all sales employees, implementing Sales & Marketing projects, managing and improving the effective usage of our Customer Relationship Management (CRM) Database and other project implementation.

**Performance Objectives**:
**1. Main Objective**:

- Implement and manage the fulfillment of Sales’ Standard competency framework
- Lead the technical and soft-skill training and development of new employees, current employees
- Manage and further utilize our Sales CRM features - integrating our business process.
- Control and create action steps for our Sales Performance & Key Performance Indicator (KPI).

**2. Sub Objective**:

- Initiate the implementation of customer journey and customer touchpoint analysis.
- UI/UX design for our website and social media.
- STP analysis and implementation for our target market
- Implementation of sales & marketing programs.
- Inbound Leads capturing system
- Utilize and manage our sales data - mine it for further decision making analysis.

**3. Management & organizational issues**
- Low competency level for our existing staff
- Low digital proficiency level for our existing staff and company
- Lack of motivation and mindset in our existing staff
- Underperforming sales target and KPI
- Customer Service & Experience management is relatively low
- Reducing market share

**4. Changes & Improvement Needed**
- Improve the sales team’s culture - towards a purposeful, passionate and driven salesforce.
- Increase salesforce’s literacy towards data analytics.
- Implement CRM software for good governance practise.
- Improve our market share and brand exposure.
- Proper target market backed by data.

**5. Technical Objectives**:
Has experience kick-starting a CRM program, Facilitate market research at a company-scale level, Has excellent sales track-record, High data-literacy towards customer sales funnel & customer journey, Has experience in digital marketing.

**6. Team & People Issues**:

- Team member has 0 understanding on the importance of brand alignment.
- Team member has traditional sales mindset.
- Team has no direction on what to achieve as a whole unit.

**7. Long-range, creative, or strategic issues**:
Vertically expand our business unit, acquiring major market share in our industry and preparation for digital migration.

Jenis Pekerjaan: Kontrak
Panjang kontrak: 6 bulan

Pertanyaan Lamaran:

- Are you willing to WFO in Tangerang?
- We must fill this position urgently. Can you join immediately?
- How many years of work experience do you have with Pivot Table, Lookups, IF, Indexmatch?

Pendidikan:

- D1-D4 (Diwajibkan)



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