Apprentice - Waiter/ss Ayana Midplaza, Jakarta
4 days ago
**Responsibilities**: We are looking for an Apprentice Waiter/Waitress to take orders and deliver food and beverages to our customers. Apprentice Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful apprentice Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.
**Responsibilities**:
- Greet and escort customers to their tables
- Prepare restaurant tables with special attention to sanitation and order
- Attend to customers upon entrance
- Present restaurant menus and help customers select food/beverages
- Answer questions or make recommendations for complementary products
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
- Follow all relevant health department regulations
- Provide excellent customer service to guests
**Requirements**:
- Fresh graduates are welcome
- Excellent people skills with a friendly attitude
- Patience and customer-oriented approach
- Degree in hospitality or restaurant management is a plus
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