Product Operation
2 weeks ago
**Manage communication process, including**:
a. Complain Ticket Management
b. Customer Service and Communication Management
c. Customer Testimony Management
Ensure customer response time, complaint ticket completion, and customer communication satisfaction within the standard of operational excellence
Develop smooth communication pipeline between customer and internal team
Communicative and Articulative
Ability to solve problems logically and critically
A quick learner and excellent ability to make decision
Ability to multitask, prioritize, and manage time effectively
Ability to retain and recall important information
Have a service-oriented personality (Customer Empathy, Good Listener, Fun and Friendly)
Fast response is a must
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Product Operations
7 months ago
Jakarta, Indonesia Indodana Full timeAdding and updating product data based on business & product requirements - Analyzing and continuously improving product operations process to improve quality and speed of product operations execution - Supporting product owners in gathering, producing, and refining product requirements **Qualifications** - Bachelor's degree or polytechnic (STM) from any...
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Product Operations
2 weeks ago
Jakarta, Indonesia Indodana Full time**Job Description**: - Adding and updating product data based on business & product requirements - Analyzing and continuously improving product operations process to improve quality and speed of product operations execution - Supporting product owners in gathering, producing, and refining product requirements **Qualifications**: - Bachelor's degree or...
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Product Operations
5 days ago
Jakarta, Indonesia Klinik Pintar IDI Full time**Key Duties**: **Streamlining: improve the operational efficiency and reduce the lead time of process** - Establish the most efficient and productive daily product development process - Ensure the resources (data, tools, etc.) needed for Product team are available and easy to use - Streamline communication within team and with other related-departments to...
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IT Product Operation
7 days ago
Jakarta, Indonesia Avows Technologies Full timeMaintenance Product Operation Application Problem solving regarding product issue Min. Bachelor Degree Min. 2 years experience as Software Developer or IT Product Operation of web or mobile banking Strong knowledge in Linux **Web programming skill**: PHP/ Java/ Javascript/ CSS Strong knowledge in SQL Query (Data Definition and Data...
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Chief Representative- Indonesia Plywood Industry
7 months ago
Jakarta, Indonesia UNITED FOREST PRODUCT INC Full time**United Forest Products INC**. is a leading professional importer of plywood and MDF panel product.We have a professional supply chain and strong sourcing, highly efficient and low-cost operation team.We have high motivational and high-return sales team in the United States Our products cover the most advanced new products in the market, as well as the...
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Production Operator
1 month ago
Jakarta, Indonesia Kenvue Full timeDescription Kenvue is currently recruiting for: **Production Operator** This position reports to the Production Supervisor Manager and is based in Jakarta Raya. **Who We Are** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including...
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Product QA and Operations
7 months ago
Jakarta, Indonesia Garena Full timeJakarta Game Operations Experienced (Individual Contributor) As a Product QA & Operations, you will be responsible for running the daily live operations of the gaming product including configuration, quality assurance, live environment handling, and operational evaluation, but not limited to initiating and contributing to gaming product improvement...
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Product Operations Intern
1 week ago
Jakarta, Indonesia Garena Full timeJakarta Game Operations Intern As a Product Operations Intern, during the internship period you will be driving various event projects and will also be assisting in Live Operations to ensure smooth product flow. Your key focus will be on Learning Live Ops business process and evaluating user growth strategies. **Job Description**: - Support existing...
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Product Operations
3 days ago
Jakarta, Indonesia Populix Full time**About us**: Populix is a consumer insights platform that helps businesses connect with its database of respondents and provides them with insights to understand the preferences of Indonesian consumers better. Populix has a pool of over 300,000 diverse, readily accessible, and highly-qualified respondents across Indonesia. Its products range from intensive...
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Product Operations
7 months ago
Jakarta, Indonesia FUSE Full timeWe are currently building the #1 Insurtech in Southeast Asia that helps people to reach insurance in the most efficient way. Therefore we need talent with great potential like you to join this growing organization, learning the right skills and also building great teams to reach our goals. **Responsibilities** - **Product Optimisation**: You will be in...
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Product Operations, Manager
2 months ago
Jakarta, Indonesia Dash Electric Full timeJoin us in shaping the future of logistics in Indonesia! As a Product Operations Manager, you’ll design innovative logistics solutions for both hub-and-spoke and point-to-point models, helping us drive efficiency and enhance customer experience. You’ll collaborate closely with our Product, Engineering, and Operations teams to bring these solutions to...
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Product Management
4 hours ago
Jakarta, Indonesia Shopee Full timeDepartmentProduct Management- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Regional Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions...
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Product Operations
7 months ago
Jakarta, Indonesia PT Tentang Anak Bahagia Full time**About Tentang Anak** Imagine a career where you play a pivotal role in ensuring the success and bright future of 80 million children in Indonesia. Tentang Anak is not just a company; it's a mission, a movement, and an opportunity to be part of something truly extraordinary. Our products are the one and only in Indonesia that are developed by experts,...
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Product Operation Intern
2 weeks ago
Jakarta, Indonesia PT Koltiva Full timeThe Product Operation Intern is making sure our customers’ needs and works with internal teams to improve operational efficiency in product development, Specific responsibilities in this role include: - Handle administrative work by collaborating closely with the cross-functional team, i.e., engineering, project, and product teams. - Maintains new and...
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Product Operation Officer
2 weeks ago
Jakarta, Indonesia PT Koltiva Full timeThe Product Operation Officer is making sure our customers’ needs and works with internal teams to ensure products runs smoothly on the production level without any interruption, and improve operational efficiency in product development, Specific responsibilities in this role include: - Fosters cross-departmental collaboration around the product and uses...
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Product Operation Associate
3 days ago
Jakarta, Indonesia Moladin Full timeThrough this role, you will have the opportunity to work alongside our Product Management team and support the implementation of Moladin Product. The day-to-day tasks are including but not limited to: Provide Administrative Support. Handle administrative work by collaborating closely with the cross-functional team, i.e. engineering, marketing and product...
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Product Operations Manager
5 days ago
Jakarta, Indonesia GO-JEK Full time**Location** - Jakarta**Work Type** - Permanent**Application Posted** - November 3, 2021**About the role**: GOJEK is looking for a Product Operations Manager with first-hand experience in defining and scaling complex strategic and operational initiatives. In this role, you will partner with business leadership across the company to shape and realize new...
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Product Operation Ugc
5 days ago
Jakarta, Indonesia Garena Full timeJakarta Game Operations Entry Level Product Operation is designed for outstanding fresh graduates or professionals with less than 3 years of work experience. You will maintain daily operations of our product, which is reviewing game content and make sure we launch good quality content. You need to tackle key issues and challenges in product aspect. In a...
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Product Operation Expert
2 weeks ago
Jakarta, Indonesia XINGYUN GROUP Full timeResponsibilities: - According to marketing project, disassemble marketing tasks, hold online marketing campaigns and formulate monthly marketing calendar to support sales targets achievement. - Based on purchase scenarios for various types of customers, integrate products and marketing demands to setting up operation scenarios, optimize customers experience...
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Bonds Product Operations
7 months ago
Jakarta, Indonesia Ajaib Full time**Getting to Know Ajaib** We’ve been experiencing hyper-growth the past year, becoming Indonesia's 7th Unicorn Startup and the first Investment Fintech Unicorn in South East Asia 2,5 years after Ajaib first launched. With the global financial technology market expected to grow gradually, we aim to make stock trading accessible for millennials through our...