Technical Program Manager

3 days ago


Jakarta, Indonesia GO-JEK Full time

**About the Role**

As a Technical Program Manager (TPM) for the Information Security team at the Financial Services Platform, you’ll work with various teams and leaders as well as be responsible for projects ranging from security engineering and IT-GRC. This includes working with mainly internal and external stakeholders, across a variety of different teams, technology stacks and IT-GRC related standards and frameworks.

**What You Will Do**:

- Manage and support the delivery of technical high complexity projects relevant to information security and IT-GRC
- Support the development of project related documentations and templates required for project delivery
- Proactively identify and address project issues and risks
- Proactively identify and drive process and tooling standardization relevant to information security and IT-GRC

**What You Will Need**:

- A track record of success working closely with customers (internal or external) to thoroughly understand their problem space, clearly articulate their requirements and facilitate the work to build their solutions
- An insatiable need for clarity - you are not phased by ambiguity and will push hard to ensure goals, milestones, roles, responsibilities, dependencies, risks, etc. are all crystal clear to everyone involved
- Extraordinary communication skills - you have the ability to write and present ideas clearly, concisely and in an engaging manner. You are an active listener and have deep empathy for the people around you
- Exceptional collaboration skills - you understand the importance of relationships, you know who is fully on board, who is not and why. You have the drive and the ability to build teams and coalitions. You ensure everyone feels they have been heard, drive alignment and inspire commitment to the goal
- A strong drive for results - you understand the difference between activity and impact. You prioritize and measure success based on the scale of the contribution you can make. You’re expected to be a big-picture thinker and strategic partner but you’re also willing to get your hands dirty and do whatever it takes to help your team deliver high-quality work against tight deadlines.
- An impressive aptitude for technology - you have demonstrated expertise in multiple technology areas - e.g. mobile dev, web dev, machine learning, operations, security, etc. - and the ability to quickly understand new technologies.
- Experience has given you the ability to foresee edge cases in technical specs and identify risks before they become too painful to address.
- Previous experience in an information security role or desirable certifications like CISSP, CISM, CSSLP is a plus

**About the Team**

The information security team for the Financial Services Platform is responsible to ensure the security of the information, product and services within the Financial Services Platform business. This will be achieved by driving security and IT Governance, Risk and Compliance (IT-GRC) initiatives in close collaboration with multiple internal and external stakeholders.

We are a growing team that values strong collaboration and discussion to find the best possible solution for a given security and IT-GRC related issues and risks.

At Gojek’s Financial Services Platform Team, we wake up thinking about better ways to expand access to savings, insurance, loans, and investments to all Indonesians. We build financial products with partners and deploy at scale to our hundreds of thousands of GoFood merchants, 1 million+GoRide/GoCar drivers, tens of millions of users. We’re looking for talented new colleagues to join us on our mission of universal access to financial services.

**About GoTo Financial**

Imagine having a beautiful product that you create being launched to the public. Then visualize more than 55 million active users, over 14 million merchants, and more than 2.5 million driver partners benefiting from it: greater efficiency, easier access to financial services, better earnings, and more.

GoTo Financial is part of the GoTo ecosystem, a unique combination of on-demand mobility services Gojek, e-commerce platform Tokopedia, and comprehensive fintech platform GoTo Financial. This massive and integrated ecosystem enables you to work on projects that impact the lives of millions, ranging from:
**1-** Bringing the unbanked into formal financial system by helping them open a digital bank account with GoPay-Jago

**2- **Providing seamless cashless payment method in GoPay and GoPayLater to merchants and consumers,

**3-** Giving consumers and merchants access to responsible lending, insurance and investment products,

**4- **Helping offline and online merchants reap the benefits of the digital economy through Midtrans payment gateway, webstore builder GoStore, keyboard app for online sellers Selly, and point-of-sales solutions MOKA and GoKasir,

**5-** Supporting food merchants in simplifying their operations with GoBiz and GoBiz Plus, to

**6- **Creatin



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