Student Sucess Representative

South Tangerang, Banten

Work Type: Full Time

**What You'll Do**:

- Approaching and persuading every lead from all marketing channels in order to achieve the conversion target.
- Setting up schedules and running interviews as well as administering entrance tests for applicants.
- Monitoring the tuition payment status of all accepted students including following up the payment to ensure everything is settled according to the rules and regulations.
- Finalizing database of students entering Introduction Class and communicating with instructors regarding the preparation for the intake process.
- Briefing students on the first day of the Introduction Class regarding the next payment procedure.

**Role Requirements**:

- Diploma/Bachelor’s degree preferably in Telesales, Marketing/ Sales
- Minimum of 1 year experience in Telesales, Marketing/ Sales is a plus
- Excellence communication skills and can do consultative selling (negotiation, persuasion, and influencing)
- Proficient with Google Workspace and Microsoft Office
- Fresh grad is welcome
- Has at least a basic knowledge in English (verbal and written)
- Has good problem-solving skill and decision-making skill
- Has excellent administrative skill, reporting skills and is detail-oriented
- Has a higher emotional intelligence, and good skill in conflict resolution and mediation
- An awesome team player and has basic interviewing skills
- Has the ability to adapt quickly and to understand all the product knowledge in a short amount of time
- Willing to be placed in our Pondok Indah Campus